HTML tags visible in order_conf.html email - PS 1.7.7.3

[inspectaclueso]

Hi, I have just installed PS 1.7.7.3 and I'm completing the setup and test of the site.

I have an issue where HTML code is being displayed in the order confirmation email sent after an order is placed.  Image attached.

At present the only paid module I have installed is:

Linear / Perimeter / Surface (Area) / Volume / Weight Calculation Module

v5.3.6 - by MEG Venture

A tool to calculate quantity in linear, perimeter, surface (area), volume or weight units.

If I disable this module, the product customization info is not shown so no HTML tags are shown.

I have contacted the author of that module however they have said their module does not alter the mails in any way and the text displayed in that area is using standard Prestashop product customization info.

Can someone please confirm this is a bug with Prestashop and where/how to look and correct this issue.

Thank you

Edited April 15, 2021 by inspectaclueso (see edit history)

[Adam E]

Hello inspectaclueso,

How did you solve the above mentioned problem? Because I encountered the same problem and I like to solve it also.

Thank you in forward for your response!

Best regards,

Adam E

[inspectaclueso]

Hi there,

In my particular situation the solution was this...

Please open the below file

mails/_partials/order_conf_product_list.tpl

 

Find instances of below

{$customization['customization_text']}

 

And replace them with below

{$customization['customization_text'] nofilter}

 

Hope it helps.

 

[Adam E]

Hello,

Thank you very much for your response! I changed the .tpl and it works very good now, the HTML tags are no longer visible.

Best regards,

Adam E

[inspectaclueso]

Glad that it helped.  I think it may be a bug in our version of PS however credit goes to @MEG Venture team who provided the solution for me as I had just purchased one of their modules.