Can´t add or update product

[kelci]

Good day,

I would like to ask you for help with our e-shop.

Some time ago, we started having problems with updating our products in the Back Office specifically if we wanted to add some customizations or edit combinations. The version of Prestashop was 1.7.3.

Last week we decided to update the system to version 1.7.7.2. We updated the system via 1-Click Upgrade. The update went smoothly, but the problem persisted.

In addition, another problem has occurred, namely that no new products can be created at this time.

I was provided with information to turn off a list of modules that affect product updates. I turned off these modules, but that didn't help either.

Can you help us with this?

If you want I can send you information about the server and database and a preview of what error will appear after clicking the save option in the Network and Console tab in Google Chrome.) and if if necessary I can provide error logs.

Thank you in advance for answer.

Sincerely Matej

[musicmaster]

Hard to help with such a lack of information.

Look for javascript errors

Look in the server log for php errors. Don't ask other people to do that for you. 

It is standard procedure to publish such information here on the forum - with sensitive stuff like the admin path blacked out.