Sorrel Posted April 12, 2021 Share Posted April 12, 2021 (edited) Please help me! I went to look at my backshop on Thursday and it had logged me out and will not let me back in! I have not done anything to cause this. It was working perfectly earlier that day. It is now showing his when I try and get in. I have tried contacting prestashop but no one has replied. Edited April 12, 2021 by Sorrel (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted April 13, 2021 Share Posted April 13, 2021 On 4/12/2021 at 3:13 PM, Sorrel said: Please help me! I went to look at my backshop on Thursday and it had logged me out and will not let me back in! I have not done anything to cause this. It was working perfectly earlier that day. It is now showing his when I try and get in. I have tried contacting prestashop but no one has replied. This is an ajax error. So look for the underlying php error in the errorlog or by enabling debug mode. Link to comment Share on other sites More sharing options...
Sorrel Posted April 14, 2021 Author Share Posted April 14, 2021 Thank you for your help. I ended up getting Tsohosting to talk me through rebooting the database back to before it went wrong. This meant I lost anything on website after that point but it was better than loosing the whole thing. I really appreciate you taking the time to reply. Thank you. Link to comment Share on other sites More sharing options...
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