Upgrade from 1.7.6.5 to 1.7.7.3 Failed

[pietpetoors]

I downloaded a full version of 1.7.7.3 and uploaded it as per instructions at https://devdocs.prestashop.com/1.7/basics/keeping-up-to-date/upgrade

After the files were uploaded I went to 4x4direct.co.za/install/upgrade/upgrade.php  
At first I just got a blank screen
After ten minutes I refreshed, then I got a server500 time out screen
I refreshed again then got a message showing <action result="error" id="28"/>
Refreshed again then got blank screen and the next 5 refreshes the same, a blank screen.

So it seems like the DB is not updating.

I also tried to upgrade in December and it also failed. I then gave up and left it until I tried again tonight just to have another fail.

Error log shows this

4425#0: *782030 FastCGI sent in stderr: "PHP message: PHP Fatal error: require(): Failed opening required '/var/www/vhosts/4x4direct.co.za/httpdocs/var/cache/prod/ContainerRpmtwpq/removed-ids.php' (include_path='/var/www/vhosts/4x4direct.co.za/httpdocs/vendor/pear/pear_exception:/var/www/vhosts/4x4direct.co.za/httpdocs/vendor/pear/console_getopt:/var/www/vhosts/4x4direct.co.za/httpdocs/vendor/pear/pear-core-minimal/src:/var/www/vhosts/4x4direct.co.za/httpdocs/vendor/pear/archive_tar:.:/usr/share/pear/:/var/www/vhosts/4x4direct.co.za/:/tmp/') in /var/www/vhosts/4x4direct.co.za/httpdocs/var/cache/prod/ContainerRpmtwpq/appProdProjectContainer.php on line 2197" while reading response header from upstream

 

Edited April 3, 2021 by pietpetoors (see edit history)

[pietpetoors]

I checked the two files in the error log and I see they were not in the fresh install, so I copied it from my backup files.
var/cache/prod/ContainerRpmtwpq/removed-ids.php

and
var/cache/prod/ContainerRpmtwpq/appProdProjectContainer.php

 

Now I get this error

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<action result="error" id="28"/>

[pietpetoors]

Error log now shows
 

6938#0: *784774 FastCGI sent in stderr: "PHP message: PHP Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0" while reading response header from upstream

 

[pietpetoors]

I removed the install folder and it seems like the site is working but the ordering does not work.

The backend says my version is up to date.

But when i try to order something and use the EFT option it only goes to a blank page. - https://4x4direct.co.za/module/ps_wirepayment/validation

The order shows up in the order list but I do not receive the email confirming the order.

error log:
 

AH01071: Got error 'PHP message: PHP Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0\nPHP message: PHP Fatal error: Uncaught Error: Call to undefined method Order::cleanHistoryCache() in /var/www/vhosts/4x4direct.co.za/httpdocs/classes/order/OrderHistory.php:477\nStack trace:\n#0 /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/PaymentModule.php(568): OrderHistoryCore->addWithemail(true, Array)\n#1 /var/www/vhosts/4x4direct.co.za/httpdocs/modules/ps_wirepayment/controllers/front/validation.php(58): PaymentModule->validateOrder(67450, '10', 190, 'Bank transfer', NULL, Array, 3, false, '810b4fd63f64cab...')\n#2 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/controller/Controller.php(295): Ps_WirepaymentValidationModuleFrontController->postProcess()\n#3 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/Dispatcher.php(518): ControllerCore->run()\n#4 /var/www/vhosts/4x4direct.co.za/httpdocs/index.php(28): DispatcherCore->dispatch()\n#5 {main}\n thrown in /var/www/vhosts/4x4direct.co.za/httpdocs/classes/order/OrderHistory.php on line 477\n', referer: https://4x4direct.co.za/order

 

Edited April 3, 2021 by pietpetoors (see edit history)

[pietpetoors]

Card payment is working fine but wire transfer module is still not working

[pietpetoors]

When I try to open an order I get the following errors

Quote

Type error: Argument 4 passed to PrestaShop\PrestaShop\Core\Domain\Order\QueryResult\OrderShippingAddressForViewing::__construct() must be of the type string, null given, called in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/Order/QueryHandler/GetOrderForViewingHandler.php on line 277

Symfony\Component\Debug\Exception\FatalThrowableError: Type error: Argument 4 passed to PrestaShop\PrestaShop\Core\Domain\Order\QueryResult\OrderShippingAddressForViewing::__construct() must be of the type string, null given, called in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/Order/QueryHandler/GetOrderForViewingHandler.php on line 277 at src/Core/Domain/Order/QueryResult/OrderShippingAddressForViewing.php:117 at PrestaShop\PrestaShop\Core\Domain\Order\QueryResult\OrderShippingAddressForViewing->__construct(1, 'Pie*r', 'Pre****s', null, '3 ****Drive', '*****Beach', '', '*****', 'South Africa', '7357', '0*****', '0*****', null, null) (src/Adapter/Order/QueryHandler/GetOrderForViewingHandler.php:277) at PrestaShop\PrestaShop\Adapter\Order\QueryHandler\GetOrderForViewingHandler->getOrderShippingAddress(object(Order)) (src/Adapter/Order/QueryHandler/GetOrderForViewingHandler.php:199) at PrestaShop\PrestaShop\Adapter\Order\QueryHandler\GetOrderForViewingHandler->handle(object(GetOrderForViewing)) (vendor/league/tactician/src/Handler/CommandHandlerMiddleware.php:71) at League\Tactician\Handler\CommandHandlerMiddleware->execute(object(GetOrderForViewing), object(Closure)) (vendor/league/tactician/src/CommandBus.php:62) at League\Tactician\CommandBus->League\Tactician\{closure}(object(GetOrderForViewing)) (src/Core/CommandBus/Middleware/CommandRegisterMiddleware.php:79) at PrestaShop\PrestaShop\Core\CommandBus\Middleware\CommandRegisterMiddleware->execute(object(GetOrderForViewing), object(Closure)) (vendor/league/tactician/src/CommandBus.php:62) at League\Tactician\CommandBus->League\Tactician\{closure}(object(GetOrderForViewing)) (vendor/league/tactician/src/CommandBus.php:42) at League\Tactician\CommandBus->handle(object(GetOrderForViewing)) (src/Core/CommandBus/TacticianCommandBusAdapter.php:54) at PrestaShop\PrestaShop\Core\CommandBus\TacticianCommandBusAdapter->handle(object(GetOrderForViewing)) (src/PrestaShopBundle/Controller/Admin/Sell/Order/OrderController.php:406) at PrestaShopBundle\Controller\Admin\Sell\Order\OrderController->viewAction(17317, object(Request)) (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php:151) at Symfony\Component\HttpKernel\HttpKernel->handleRaw(object(Request), 1) (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php:68) at Symfony\Component\HttpKernel\HttpKernel->handle(object(Request), 1, false) (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Kernel.php:200) at Symfony\Component\HttpKernel\Kernel->handle(object(Request), 1, false) (admin458544/index.php:82)

 

Edited April 3, 2021 by pietpetoors (see edit history)

[darkin]

Was doing upgrade from 1.7.6.5 to 1.7.7.2 but used one click upgrade. Got errors with custom.css and dropdown menu files. So had to restore, delete dropdown menu module and custom.css file. After that upgrade went fine.

[pietpetoors]

I activated debug mode and tried again to run the install/upgrade/upgrade.php file because I am sure the DB did not upgrade.

This time it returned this error

Quote

Fatal error: Uncaught Symfony\Component\Debug\Exception\ContextErrorException: Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php:0 Stack trace: #0 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): Symfony\Component\Debug\ErrorHandler->handleError(2, 'Declaration of ...', '/var/www/vhosts...', 0, Array) #1 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): require_once() #2 [internal function]: PrestaShopAutoload->load('Cart') #3 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(316): spl_autoload_call('Cart') #4 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(814): PrestaShopBundle\Install\Upgrade->initContext() in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0

 

[pietpetoors]

2 minutes ago, darkin said:

Was doing upgrade from 1.7.6.5 to 1.7.7.2 but used one click upgrade. Got errors with custom.css and dropdown menu files. So had to restore, delete dropdown menu module and custom.css file. After that upgrade went fine.

I do not even try 1 click upgrade because in the 7 years I've been using Prestashop it never worked.

 

[pietpetoors]

I disabled all modules and tried again and it still failed

 

[darkin]

Have read in forums, that people are getting problems with upgrade when using not default theme and some modules giving headache ... Not an expert on DB side for errors... Let's hope some gurus will see this message and from error logs can see your problem roots.

Edited April 3, 2021 by darkin
unhide (see edit history)

[pietpetoors]

OK, the show must go on, so I restored my old files.

I only restored the old files and kept the database as is and everything is working fine.

This just confirms again that the database was not updated during the upgrade.

Is there a way to manually upgrade the database?

[musicmaster]

8 hours ago, pietpetoors said:

OK, the show must go on, so I restored my old files.

I only restored the old files and kept the database as is and everything is working fine.

This just confirms again that the database was not updated during the upgrade.

Is there a way to manually upgrade the database?

First of all, the error message that you initially got came from an override. So it may have been a matter of a module that was not compatible with the new version and you should have started with removing the module and its override instead of adding changes to the main upgrade.

Prestashop keeps a list of the database changes for each version under the install directory in the directory install\upgrade\sql\. Until recently this list was complete. However, with version 1.7.7 a field "route_name" has been added to the ps_tab table that isn't mentioned here.

[pietpetoors]

So when I try to upgrade again, is there a way I would know which module is not compatible?

 

[musicmaster]

There is no bulletproof way to find which module owns an override. Not to mention that an override file can contain changes for more than one module.

If you get a message that an offending file in the override the first thing you should do is open the override and look whether it contains some indication in its comments about what module it is part of.

Prestools has a function Override List that can help too.

[darkin]

1 hour ago, pietpetoors said:

So when I try to upgrade again, is there a way I would know which module is not compatible?

 

Any additionally installed modules can give a problem and sometimes disabling them didn't help. If you don't have a lot of additional modules, try to uninstall them before upgrade. Or try to check musicmasters way.

 

Happy Easter for all

[pietpetoors]

Thank you. I do not have many modules.
Must I just disable the modules and them or must I uninstall it?

This time I am going to uninstall my custom theme and disable all modules, or delete, depending on what is best?

[musicmaster]

19 minutes ago, pietpetoors said:

Thank you. I do not have many modules.
Must I just disable the modules and them or must I uninstall it?

This time I am going to uninstall my custom theme and disable all modules, or delete, depending on what is best?

Sounds like huge overkill to me.

I wouldn't upgrade a shop from 1.7.6.5 to 1.7.7.3 if there wasn't some clear advantage in the new version.

And usually disabling a module is enough to disactivate its overrides.

 

[pietpetoors]

The reason I want to upgrade it is because I found that the longer one wait the more problematic it becomes later when there is another big upgrade.

The reason I want to go for the overkill is because I tried 3 times before to upgrade from 1.7.6.5 to a newer version and each time it fails. I then decide to just leave it as it is until a month or 3 later then I try again.

I want to get it over and done with this weekend because it is quiet.

[darkin]

Custom theme can be a reason for upgrade problems...

[pietpetoors]

OK, I deleted my custom theme and the only theme on presta is now Classic.

I disabled All modules, all of them.

I copied the files as per instructions at https://devdocs.prestashop.com/1.7/basics/keeping-up-to-date/upgrade/

Yet again when I ran the upgrade file I was greated with a blank page and my error logs shows the following:

 

11301#0: *955208 FastCGI sent in stderr: "PHP message: PHP Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0" while reading response header from upstream				nginx error
2021-04-04 13:49:16	Warning	105.226.87.246		11301#0: *955208 FastCGI sent in stderr: "PHP message: PHP Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0PHP message: PHP Fatal error: Uncaught Symfony\Component\Filesystem\Exception\IOException: Failed to remove directory "/var/www/vhosts/4x4direct.co.za/httpdocs/var/cache/prod/": rmdir(/var/www/vhosts/4x4direct.co.za/httpdocs/var/cache/prod/): Directory not empty. in /var/www/vhosts/4x4direct.co.za/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:180
Stack trace:
#0 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/Tools.php(3458): Symfony\Component\Filesystem\Filesystem->remove(Array)
#1 [internal function]: ToolsCore::{closure}()
#2 {main}
thrown in /var/www/vhosts/4x4direct.co.za/httpdocs/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 180" while reading response header from upstream

 

[pietpetoors]

Don't know what all of these mena but in Presta debug mode and my server log there are complaints about the cart.
No idea what it is about.
Presta Debug mde log:
 

Quote

LevelChannelMessage

DEBUG 15:01:49doctrineSELECT name FROM ps_module WHERE active = 1

INFO 15:01:49requestMatched route "admin_themes_index".

DEBUG 15:01:49securityRead existing security token from the session.

DEBUG 15:01:49securityUser was reloaded from a user provider.

INFO 15:01:49phpUser Deprecated: Creating Doctrine\ORM\Mapping\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0.

INFO 15:01:50phpUser Deprecated: Implementing "Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface" without the "reset()" method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class "Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector".

CRITICAL 15:01:50phpUncaught Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false)

CRITICAL 15:01:50requestUncaught PHP Exception Symfony\Component\Debug\Exception\ContextErrorException: "Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false)" at /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php line 0

Server error log
 

Quote

11301#0: *955208 FastCGI sent in stderr: "PHP message: PHP Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php on line 0" while reading response header from upstream

 

[pietpetoors]

I also keep on getting this in the server error log

Quote

11301#0: *967341 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream

 

[darkin]

Cart default or it came with custom theme?

[pietpetoors]

I have no idea, I uninstalled custom theme and disabled all modules.

The custom theme did have plenty of modules that came with it, I am going to uninstall those now

[musicmaster]

8 minutes ago, pietpetoors said:

I have no idea, I uninstalled custom theme and disabled all modules.

The custom theme did have plenty of modules that came with it, I am going to uninstall those now

Did you notice that the override is still there?

[pietpetoors]

I uninstalled all modules relating to the custom theme (Angar Theme) and also all modules related to a cart.

I still get a blank screen after upgrade and now the error log on server changed a bit:

Quote

11301#0: *967420 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Symfony\Component\Debug\Exception\ContextErrorException: Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php:0
Stack trace:
#0 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): Symfony\Component\Debug\ErrorHandler->handleError(2, 'Declaration of ...', '/var/www/vhosts...', 0, Array)
#1 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): require_once()
#2 [internal function]: PrestaShopAutoload->load('Cart')
#3 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(316): spl_autoload_call('Cart')
#4 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(814): Pres" while reading response header from upstream

 

 

[pietpetoors]

Yes I notice the overide is still there.

I installed Prestools and I also installed the prestoolssuite-module
am busy figuring it out now

 

[pietpetoors]

attributewizardpro is the one with the overrides but it has been deactivated.
I now uninstalled it and still get this

 

Quote

11301#0: *967420 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Symfony\Component\Debug\Exception\ContextErrorException: Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.co.za/httpdocs/override/classes/Cart.php:0
Stack trace:
#0 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): Symfony\Component\Debug\ErrorHandler->handleError(2, 'Declaration of ...', '/var/www/vhosts...', 0, Array)
#1 /var/www/vhosts/4x4direct.co.za/httpdocs/classes/PrestaShopAutoload.php(152): require_once()
#2 [internal function]: PrestaShopAutoload->load('Cart')
#3 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(316): spl_autoload_call('Cart')
#4 /var/www/vhosts/4x4direct.co.za/httpdocs/src/PrestaShopBundle/Install/Upgrade.php(814): Pres" while reading response header from upstream

 

[pietpetoors]

Quote

OverrideModule(s)Link in moduleOriginal

/classes/SIWebserviceExtension.php/classes/SIWebserviceExtension.php

/classes/Employee.phpets_pres2prespwkeeper
/override/classes/Employee.php
/classes/Employee.php

/classes/Customer.phpets_pres2prespwkeeper
/override/classes/Customer.php
/classes/Customer.php

/classes/webservice/WebserviceRequest.php/classes/webservice/WebserviceRequest.php

/classes/PaymentModule.phpattributewizardpro
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Modules in italics are not active in any of your shops.
Modules in color are not installed

 

[pietpetoors]

If I go to Shop Rescue in Prestools it tells me this:
 

Quote

You are now using database presta-ver1751 for shop 4x4direct.co.za/ (id_shop=1) with theme classic.

But Prestashop shows me I am on 1.7.7.3 even though I did not manage to do the upgrade yet.

[pietpetoors]

Even though I uninstalled all modules, when I went to the modules folder I saw all of them there. So I deleted all module related folders inside the modules folder.

Prestools overide table is now clean.

Now I get this in the server error log
 

Quote

1191#0: *982318 FastCGI sent in stderr: "PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 85PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 85PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99PHP message: PHP Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99PHP message: PHP Fatal error: Uncaught Symfony\Component\Debug\Exception\ContextErrorException: Warning: Declaration of Cart::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true) should be compatible with CartCore::getProducts($refresh = false, $id_product = false, $id_country = NULL, $fullInfos = true, bool $keepOrderPrices = false) in /var/www/vhosts/4x4direct.

 

[musicmaster]

 - You can delete modules inside Prestashop too. That would have been the better approach.

 - Deleting those modules will do nothing for the overrides. They are still under the override directory. You should delete those files. And after that you should do a clean cache in the Prestashop backoffice.

[musicmaster]

26 minutes ago, pietpetoors said:

If I go to Shop Rescue in Prestools it tells me this:
You are now using database presta-ver1751 for shop 4x4direct.co.za/ (id_shop=1) with theme classic.

But Prestashop shows me I am on 1.7.7.3 even though I did not manage to do the upgrade yet.

I don't understand this. What is the relationship between what Prestools tells you and what Prestashop tells you?

[pietpetoors]

Quote

Deleting those modules will do nothing for the overrides. They are still under the override directory. You should delete those files. And after that you should do a clean cache in the Prestashop backoffice.

So can I just delete the 3 folders in the overrides folder?
Classes
Controllers
Modules

[musicmaster]

What PHP version are you using?

[musicmaster]

Just now, pietpetoors said:

So can I just delete the 3 folders in the overrides folder?
Classes
Controllers
Modules

No, it is better to delete the files

[pietpetoors]

Under modules is only /contactform

Under controllers are admin and front
Under classes are a very long list

[pietpetoors]

Quote

What PHP version are you using?

I am currently on 7.4.16 but I switched and tried all the ones below with no success:
7.3.27
7.2.34
7.1.33
7.0.33
5.6.40
5.4.16

[pietpetoors]

Deleted the overide files and ran upgrade again.

Getting worse now, cannot log into my admin panel, the following is displayed on the login page and there is no block for username and pw.

Quote

Deprecated: array_key_exists(): Using array_key_exists() on objects is deprecated. Use isset() or property_exists() instead in /var/www/vhosts/4x4direct.co.za/httpdocs/src/Adapter/EntityMapper.php on line 99

 

[pietpetoors]

Error log shows nothing besides:
 

Quote

1191#0: *987725 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream

 

[musicmaster]

8 minutes ago, pietpetoors said:

Under modules is only /contactform

Under controllers are admin and front
Under classes are a very long list

You know from your error messages which ones gave the problem and are related to AWP. Just delete them.

Go to PHP version 1.7.3. 1.7.4 is not officially supported.

[musicmaster]

The "array_key_exists" error is likely due to the PHP version.

Did you manage to empty the cache in the backoffice? If not do it in Prestools: under Cleanup.

[pietpetoors]

Thanx the php version change got me back in the admin control panel

[pietpetoors]

I cleaned the cache now and ran the upgrade.php and still get a blank screen, but now errors in error log

 

[musicmaster]

13 minutes ago, pietpetoors said:

Under modules is only /contactform

Under controllers are admin and front
Under classes are a very long list

You need those under Controllers and Classes. Just have a look at the errors:

 

[pietpetoors]

I deleted those yes

[musicmaster]

48 minutes ago, pietpetoors said:

But Prestashop shows me I am on 1.7.7.3 even though I did not manage to do the upgrade yet.

That might suggest that you have a mix of the two versions...

[pietpetoors]

If I go to my main page at http://www.4x4direct.co.za/  it wants to install prestashop?

Quote

Installing Prestashop 1.7.7.3

0 %

An error has occured:
Unzipping error - Unable to find the release zip file. Make sure that the prestashop.zip file has been uploaded and is located in the same directory as this dezipper.

 

[musicmaster]

Just now, pietpetoors said:

If I go to my main page at http://www.4x4direct.co.za/  it wants to install prestashop?

 

That reinforces the impression that you have a mix of the two versions and that the upgrade ended somewhere in the middle.

I don't know the exact configuration that causes this situation. My suggestion would be to try Copy_shopdata, my other tool.

https://www.prestashop.com/forums/topic/445453-copy-shopdata-script-for-copying-shop-content-for-upgrade/

[musicmaster]

Just now, musicmaster said:

That reinforces the impression that you have a mix of the two versions and that the upgrade ended somewhere in the middle.

I don't know the exact configuration that causes this situation. My suggestion would be to try Copy_shopdata, my other tool.

https://www.prestashop.com/forums/topic/445453-copy-shopdata-script-for-copying-shop-content-for-upgrade/

It has some learning curve...

[musicmaster]

One other thing you could try is to start once again the upgrade.

[musicmaster]

14 minutes ago, musicmaster said:

One other thing you could try is to start once again the upgrade.

You could use 1.7.7.3 as the new version.