boris Posted March 25, 2021 Share Posted March 25, 2021 (edited) Bonjour, je rencontre un soucis avec l'installation de Paypal je suis sous 1.7.7.2 Lorsque j'ai voulu installer le module paypal, j'ai eu un message d'erreur. J'ai donc ré-essayer et j'ai eu le message indiquant que le module a bien été installé. Lorsque j'ai cliqué sur "configurer" j'ai maintenant une erreur 500 sur mon back office et il est inaccessible. En revanche le front office fonctionne toujours correctement, je peux naviguer sur le site normalement Je suis allé dans mon FTP dans ma liste de module pour supprimer paypal mais cela ne change rien. Une idée ? Merci d'avance EDIT : dans le FTP j'ai trouvé ça (var/logs) le nom du fichier est prod.log Quote [2021-03-25 13:16:46] request.INFO: Matched route "admin_module_manage_action". {"route":"admin_module_manage_action","route_parameters":{"_controller":"PrestaShopBundle\\Controller\\Admin\\Improve\\ModuleController::moduleAction","action":"install","module_name":"paypal","_route":"admin_module_manage_action"},"request_uri":"https://MONSITE.com/b1skutnojqokj49s/index.php/improve/modules/manage/action/install/paypal?_token=anrR4PSbbQo4weAM1e32KYOvftSdHpGbOhFBq54dlbE","method":"POST"} [] [2021-03-25 13:16:46] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} [] [2021-03-25 13:16:46] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} [] [2021-03-25 13:17:12] app.INFO: Protect vendor folder in module paypal [] [] [2021-03-25 13:17:12] app.ERROR: Exception retournée par le module paypal pour install. An exception occurred while executing 'SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.route_name AS route_name_6, t0.active AS active_7, t0.enabled AS enabled_8, t0.hide_host_mode AS hide_host_mode_9, t0.icon AS icon_10 FROM oere_tab t0 WHERE t0.class_name = ? LIMIT 1' with params ["AdminPayPalInstallment"]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away [] [] [2021-03-25 13:17:12] security.DEBUG: Stored the security token in the session. {"key":"_security_main"} [] "General error: 2006 MySQL server has gone away" il est parti faire les courses ou bien ?! Edited March 25, 2021 by boris (see edit history) Link to comment Share on other sites More sharing options...
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