stanislao Posted March 24, 2021 Share Posted March 24, 2021 Hi! I'm trying to figure out where to find the settings for checking out products for a client of mine. Right now, my current issue is when a customer lands on payment details page(or is about to pay), the cart is considered sold however there was no transaction that happened since the customer exited the payment details page(or did not fill up the form). Is there a way to only subtract the quantity after successful payment? Thanks in advanced. Link to comment Share on other sites More sharing options...
joseantgv Posted March 26, 2021 Share Posted March 26, 2021 The "payment details page" is PrestaShop checkout or the gateway payment page? 1 Link to comment Share on other sites More sharing options...
stanislao Posted April 5, 2021 Author Share Posted April 5, 2021 (edited) Hi! Thanks for the reply joseantgv. The current setup is after the checkout it brings the user to the payment gateway. Is there a way/workaround for this whenever a user does NOT fill up payment details on the payment gateway, the transaction will be voided? I'm not sure if its possible that once payment is confirmed, Prestashop will complete the transaction? Or once payment is received, the order is set to paid(active, processing, etc)? Thanks in advanced. Edited April 5, 2021 by stanislao (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted April 8, 2021 Share Posted April 8, 2021 This is how the module is developed. It's creating the order once the customer selects the payment method but before he pays. This is not a problem from PrestaShop but from your module. Link to comment Share on other sites More sharing options...
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