Prestashop 1.7.7 blank admin page

[frandua]

Hello,

I was working in the admin area of my Prestashop site and suddenly when I reloaded the admin page, it turned completely white. No error is displayed, the admin page is completely blank. My cPanel error page shows the following:

 

  thrown in /home/distecco/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 180
#1 /home/distecco/public_html/classes/Tools.php(3458): Symfony\Component\Filesystem\Filesystem->remove(Array)
#0 /home/distecco/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php(177): Symfony\Component\Filesystem\Filesystem->remove(Array)
2021-03-23 07:55:29.503690 [NOTICE] [10679] [95.90.203.123:13164-1#APVH_distec24.com] [STDERR] PHP Fatal error:  Uncaught Symfony\Component\Filesystem\Exception\IOException: Failed to remove directory "/home/distecco/public_html/var/cache/prod/ContainerXoxjvch": rmdir(/home/distecco/public_html/var/cache/prod/ContainerXoxjvch): Directory not empty. in /home/distecco/public_html/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:180
2021-03-23 07:55:29.413541 [NOTICE] [10679] [95.90.203.123:13174#APVH_distec24.com] [STDERR] PHP Fatal error:  require(): Failed opening required '/home/distecco/public_html/var/cache/prod/ContainerXoxjvch/getTwig_Controller_ExceptionService.php' (include_path='/home/distecco/public_html/vendor/pear/pear_exception:/home/distecco/public_html/vendor/pear/console_getopt:/home/distecco/public_html/vendor/pear/pear-core-minimal/src:/home/distecco/public_html/vendor/pear/archive_tar:.:/opt/alt/php74/usr/share/pear') in /home/distecco/public_html/var/cache/prod/ContainerXoxjvch/appProdProjectContainer.php on line 2230
2021-03-23 07:55:29.413473 [NOTICE] [10679] [95.90.203.123:13174#APVH_distec24.com] [STDERR] PHP Warning:  require(/home/distecco/public_html/var/cache/prod/ContainerXoxjvch/getTwig_Controller_ExceptionService.php): failed to open stream: No such file or directory in /home/distecco/public_html/var/cache/prod/ContainerXoxjvch/appProdProjectContainer.php on line 2230

 What can i do?

 

Thank you in advance.

[frandua]

SOLUTION:

Delete /prod folder that is inside var/cache/

[technocracy]

On 3/26/2021 at 3:13 AM, frandua said:

SOLUTION:

Delete /prod folder that is inside var/cache/

Thank you for this - I just had the same white screen in admin suddenly occur for no apparent reason (1.7.8.7) - this fixed it - I googled around initially and there were all kinds of various things suggested, however, this is simple, to the point and actually fixes the problem! 🤙

[vifen]

Hi, thanks for the link it helps me too.

 

Mini Militia App Lock  

Edited February 6, 2023 by vifen (see edit history)

[Frevab]

-

Edited February 7, 2023 by Frevab
wrong (see edit history)