yes i have the containerbuilder.php file and permissions are the same as the others 0755
my hosting company sent me the original Log
since that time i found by accident on my hosting panel more Logs
now it says something different than what i posted earlier...
so i dont know if the original errors are still present or not.....
HOw to find all errors? only in the hosting company panel.....
[Tue Mar 23 06:37:19 2021] [warn] [client 66.249.76.59] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:37:20 2021] [warn] [client 66.249.76.59] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:38:20 2021] [warn] [client 66.249.76.58] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:38:21 2021] [warn] [client 66.249.66.145] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:39:20 2021] [warn] [client 66.249.76.59] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:39:21 2021] [warn] [client 66.249.76.58] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:52:45 2021] [warn] [client 66.249.75.156] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:53:15 2021] [warn] [client 34.245.26.112] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:53:25 2021] [warn] [client 34.245.26.112] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:53:35 2021] [warn] [client 34.245.26.112] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 06:58:28 2021] [warn] [client 5.45.207.178] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 07:22:21 2021] [warn] [client 185.191.171.41] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 07:24:09 2021] [warn] [client 114.119.132.153] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
[Tue Mar 23 07:35:11 2021] [warn] [client 114.119.146.55] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/web/htdocs4/alejandrohyamcom/home/www/tools/htmlpurifier/HTMLPurifier.standalone.php' (include_path='.') in /web/htdocs4/alejandrohyamcom/home/www/config/config.inc.php on line 135
# End of file
i found one person in an online thread who said that "I think the problem is on path, you should replace _PS_ROOT_DIR_ with _PS_TOOL_DIR_"
....
in my file it has PS_TOOL_DIR so i am trying now to see if PS_ROOT_DIR works....