Setting prestashop with zoho mail using smtp configuration

[carlos.03]

Hi, 

I'm trying to set up my zoho email on my back office using smtp setting but i'm getting this error.

 

Error: Please check your configuration

Connection could not be established with host smtp.zoho.com [Connection timed out #110]

 

and i already contact zoho team for help and they told me that everything if fine on their end that check with my server and also i contacted with my server and their do not found any problems on their end.