james_sgp Posted March 14, 2021 Share Posted March 14, 2021 I`ve suddenly run into a problem, no one can log in to their profiles from the Front Office. I can still log in to the Admin panel without any issues, but even this log in does not work for the FO. Was getting the problem on PS 1.7.6.5, and even updated to 1.7.7.2 and the problem still exists. I have already tried clearing the cache on PS & browser, Chrome and Firefox, resetting the password through Back Office. Nothing is working...desperate for some advise... On a slightly different point, the password reset emails aren`t being sent either; with either PHP or SMTP email (other emails go through). Thanks, James Link to comment Share on other sites More sharing options...
james_sgp Posted March 14, 2021 Author Share Posted March 14, 2021 (edited) Ok, I have partially fixed my own problem. I changed the cookie_key in Parameters.php in the app/config folder. Then reset the password in the BO and I could log in, so must have been some issue with that file. Still can`t figure out why I can`t get the password reset email to be sent. It seems mentioned alot, but I can`t find a solution James Edited March 14, 2021 by james_sgp (see edit history) Link to comment Share on other sites More sharing options...
jmauclair Posted March 14, 2021 Share Posted March 14, 2021 Hi guys, try to desactivate PS Facebook if you have it, it's seems to cause some trouble on sign in and sign up Link to comment Share on other sites More sharing options...
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