Jump to content

Edit History

TinoArts

TinoArts

PrestaShop 1.7.5.0, Faceted Search v3.7.0

I have a Category filter widget with the depth of 1 set in Faceted Search module. It displays fine. It works fine for the most part. However, for some categories it just doesn't work at all. In the screenshot (the first one) I have selected ALL subcategories. The red ones are selected successfully, the grey ones just won't get selected at all. They are not added to the active filters. 

In another screenshot (the second one) you can see that all of those categories are enabled in Faceted search settings. There ARE in-stock and available products in those categories, so that is not the case. I've also tried disabling Faceted cache system, but no luck.

What could be the issue?

Thank you.

faceted-selected-categories.jpg

faceted-enabled-categories.jpg

TinoArts

TinoArts

PrestaShop 1.7.5.0, Faceted Search v3.7.0

I have a Category filter widget with the depth of 1 set in Faceted Search module. It displays fine. It works fine for the most part. However, for some categories it just doesn't work at all. In the screenshot "faceted-selected-categories" I have selected ALL subcategories. The red ones are selected successfully, the grey ones just won't get selected at all. They are not added to the active filters. 

In another screenshot ("faceted-enabled-categories") you can see that all of those categories are enabled in Faceted search settings. There ARE in-stock and available products in those categories, so that is not the case. I've also tried disabling Faceted cache system, but no luck.

What could be the issue?

Thank you.

faceted-selected-categories.jpg

faceted-enabled-categories.jpg

×
×
  • Create New...