Good evening,
whenever the customer wants to return a product, I click on the button which generates the credit note. The main problem in the credit note is, that the price is wrong.
1. problem - I am the payer of VAT so the price includes 21 %, but unfortunately, in the credit note, the price does not convert to the VAT price.
2. problem - in the shipping module, the VAT price did not automatically convert, so I had manually put the price without VAT and then set it on 21% so it converts to the VAT price. In invoices it works, but unluckily in the credit notes no.
I will attach two pictures for better understanding, hopefully it will help.
Invoices are working fine.
Thank you for your help.
I have prestashop 1.6.1.23