BPP Posted February 9, 2021 Share Posted February 9, 2021 Hi all, I hope you are all well? I have spent numerous weeks attempting to obtain direction from Prestashop on how to change my Addons sign In Email Address can someone tell me how to do this before I lose access to the current email address, thanks in advance kind regards Pat Link to comment Share on other sites More sharing options...
joseantgv Posted February 9, 2021 Share Posted February 9, 2021 @ttoine Can you help? Link to comment Share on other sites More sharing options...
BPP Posted March 6, 2021 Author Share Posted March 6, 2021 Prestashop Addons Sign In Email - General topics - PrestaShop Forums HI guys I am still unable to sign in to my Prestashop Addons account please help me I have modules that we purchasedd on behalf of clients that we no longer have access too. thanks kind regards Pat Link to comment Share on other sites More sharing options...
joseantgv Posted March 8, 2021 Share Posted March 8, 2021 En 6/3/2021 a las 1:24 AM, BPP dijo: Prestashop Addons Sign In Email - General topics - PrestaShop Forums HI guys I am still unable to sign in to my Prestashop Addons account please help me I have modules that we purchasedd on behalf of clients that we no longer have access too. thanks kind regards Pat Please contact PrestaShop at Twitter. Link to comment Share on other sites More sharing options...
912921_1508424660 Posted March 10, 2021 Share Posted March 10, 2021 (edited) I'm facing exactly the same issue, even tho I'm logged in the top bar says "Log in" and if I click it I get redirected back to the homepage I tried chrome/ff/ie, clearing cache etc even from my mobile or another location, I paid for theme which doesnt work and I can't contact the developer to sort this out because I can't login to prestashop addons! very very frustrating! Edited March 10, 2021 by 912921_1508424660 (see edit history) Link to comment Share on other sites More sharing options...
912921_1508424660 Posted March 11, 2021 Share Posted March 11, 2021 third day and still no interest in helping by prestashop customer service, well done guys Link to comment Share on other sites More sharing options...
joseantgv Posted March 11, 2021 Share Posted March 11, 2021 How have you tried to contact PrestaShop? Link to comment Share on other sites More sharing options...
912921_1508424660 Posted March 11, 2021 Share Posted March 11, 2021 yes, I thought this was obvious Link to comment Share on other sites More sharing options...
joseantgv Posted March 11, 2021 Share Posted March 11, 2021 hace 1 hora, 912921_1508424660 dijo: yes, I thought this was obvious How have you tried to contact PrestaShop? Link to comment Share on other sites More sharing options...
912921_1508424660 Posted March 11, 2021 Share Posted March 11, 2021 https://addons.prestashop.com/en/contact-us Link to comment Share on other sites More sharing options...
joseantgv Posted March 12, 2021 Share Posted March 12, 2021 hace 18 horas, 912921_1508424660 dijo: https://addons.prestashop.com/en/contact-us Try to contact them at Twitter Link to comment Share on other sites More sharing options...
w3bsolutions Posted May 24, 2021 Share Posted May 24, 2021 On 3/6/2021 at 1:24 AM, BPP said: Prestashop Addons Sign In Email - General topics - PrestaShop Forums HI guys I am still unable to sign in to my Prestashop Addons account please help me I have modules that we purchasedd on behalf of clients that we no longer have access too. thanks kind regards Pat Did you manage to change your Addons account email? I cannot find how to change it anywhere. If so, please let us know how! Thanks! Link to comment Share on other sites More sharing options...
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