Jump to content

[Solved] Module page in back office is blank


Recommended Posts

Hi everyone,
I apologize in advance if this is in the wrong place, I am a total newb! So, my problem is that when I click on the modules tab in the back office, it just takes me to a blank, white page (after a while of loading too). Everything was working fine yesterday. The only thing that I know that I changed was I installed a new theme, then decided to change it back to the one that I was using originally. Also, I have two prestashops stores set up under the same domain, and I checked the other one and it is also not working, so I suppose it may be a problem that would involve both? not sure if that helps! I would really appreciate some help with this! Thanks in advance.
-niccole


**update** the problem seemed to resolve itself, I wish I knew what happened so I could inform anyone else who had this problem!

Link to comment
Share on other sites

  • 3 months later...

You have an issue at your memory limit. You have only 24M, PrestaShop recommend 32M as minimum.

I could not up your memory_limit so i renamed somes modules directories with an "_"

Your modules page is working now but you should ask your hosting provider to up your memory_limit to 32M to avoid others issues.

 

Best regards,

Link to comment
Share on other sites

You have an issue at your memory limit. You have only 24M, PrestaShop recommend 32M as minimum.

I could not up your memory_limit so i renamed somes modules directories with an "_"

Your modules page is working now but you should ask your hosting provider to up your memory_limit to 32M to avoid others issues.

 

Best regards,

Hi Fabien,

I will ask them. Thanks.

 

Ed

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...