Jamesx Posted February 2, 2021 Share Posted February 2, 2021 (edited) Bonjour, j'ai migrer mon site vers un nouvel hébergeur, j'ai un Prestashop 1.7.4.2 qui fonctionnait bien avec php 5.6 et depuis la migration plus d'accés au backoffice et certains liens sur le front office. Sur le nouvel hébergeur, j'ai essayé différentes version de php: 5.6 j'ai une erreur 503 sur le backoffice, 7.0 et 7.1 page blanche et erreur 500. Les étapes pour la migration ont été respectés, la copie, les droits des fichiers et dossier, renseignements de connexion a la base, les liens en base, supprimer le dossier var/cache etc .. Impossible d'accéder. auriez-vous une idée svp? merci Edited February 2, 2021 by jimix974 (see edit history) Link to comment Share on other sites More sharing options...
solsol69 Posted February 2, 2021 Share Posted February 2, 2021 Bonjour Link to comment Share on other sites More sharing options...
Jamesx Posted February 2, 2021 Author Share Posted February 2, 2021 bonjour @solsol69 , j'étais en train de modifier mon post 😅 Link to comment Share on other sites More sharing options...
solsol69 Posted February 2, 2021 Share Posted February 2, 2021 😂 Link to comment Share on other sites More sharing options...
solsol69 Posted February 2, 2021 Share Posted February 2, 2021 il y a 17 minutes, jimix974 a dit : j'ai essayé différentes version de php: 5.6 j'ai une erreur 503 sur le backoffice, 7.0 et 7.1 page blanche et erreur 500. Bonjour Voici le Tableau de compatibilité PHP https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/#php-requirements Avez vous tenter de régénérer votre .htaccess https://matricule1902.com/regenerer-htaccess-prestashop-1-6/ Activer aussi le mode debug https://www.prestasafe.com/mettre-prestashop-1-7-1-3-mode-debug Link to comment Share on other sites More sharing options...
Jamesx Posted February 2, 2021 Author Share Posted February 2, 2021 (edited) 16 minutes ago, solsol69 said: Voici le Tableau de compatibilité PHP justement, j'ai essayé les 3 versions qui sont disponible pour ma version. 16 minutes ago, solsol69 said: Avez vous tenter de régénérer votre .htaccess comment le regénérer si pas d’accès au backoffice ? déja fait, ca me sort beaucoup de chose Sur le backoffice: Quote Quote (1/1) RuntimeException The autoloader expected class "PrestaShop\PrestaShop\Adapter\Security\Admin" to be defined in file "/htdocs/vendor/composer/../../src/Adapter/Security/Admin.php". The file was found but the class was not in it, the class name or namespace probably has a typo. in DebugClassLoader.php line 293 at DebugClassLoader->checkClass('PrestaShop\\PrestaShop\\Adapter\\Security\\Admin', '/htdocs/vendor/composer/../../src/Adapter/Security/Admin.php')in DebugClassLoader.php line 160 at DebugClassLoader->loadClass('PrestaShop\\PrestaShop\\Adapter\\Security\\Admin') at spl_autoload_call('PrestaShop\\PrestaShop\\Adapter\\Security\\Admin')in appDevDebugProjectContainer.php line 1190 at appDevDebugProjectContainer->getPrestashop_Adapter_Security_AdminService()in appDevDebugProjectContainer.php line 1814 at appDevDebugProjectContainer->ContainerWwxyl8z\{closure}()in EventDispatcher.php line 229 at EventDispatcher->sortListeners('kernel.request')in EventDispatcher.php line 61 at EventDispatcher->getListeners('kernel.request')in ContainerAwareEventDispatcher.php line 128 at ContainerAwareEventDispatcher->getListeners('kernel.request')in TraceableEventDispatcher.php line 250 at TraceableEventDispatcher->preProcess('kernel.request')in TraceableEventDispatcher.php line 134 at TraceableEventDispatcher->dispatch('kernel.request', object(GetResponseEvent))in HttpKernel.php line 127 at HttpKernel->handleRaw(object(Request), 1)in HttpKernel.php line 68 at HttpKernel->handle(object(Request), 1, false)in Kernel.php line 200 at Kernel->handle(object(Request), 1, false)in index.php line 88 Sur le front: Quote Quote (1/1) ContextErrorException Notice: Trying to get property of non-object in custompopup.php line 386 at CustomPopup->functionHook(array('smarty' => object(SmartyDevTemplate), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 2))in custompopup.php line 83 at CustomPopup->__call('hooktmMegaLayoutHome', array(array('smarty' => object(SmartyDevTemplate), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 2)))in Hook.php line 924 at HookCore::coreCallHook(object(CustomPopup), 'hooktmMegaLayoutHome', array('smarty' => object(SmartyDevTemplate), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 2))in Hook.php line 328 at HookCore::callHookOn(object(CustomPopup), 'tmMegaLayoutHome', array('smarty' => object(SmartyDevTemplate), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 2))in Hook.php line 860 at HookCore::exec('tmMegaLayoutHome', array('smarty' => object(SmartyDevTemplate), 'cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 2), null)in smarty.config.inc.php line 165 at smartyHook(array('h' => 'tmMegaLayoutHome'), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83 at SmartyLazyRegister->__call('smartyHook', array(array('h' => 'tmMegaLayoutHome'), object(SmartyDevTemplate)))in 84967f057eae9bb6ddcff8741dc1e839bcef4b2c_2.file.index.tpl.php line 49 at Block_697300000601985e1329e63_59036326->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_697300000601985e1329e63_59036326), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_697300000601985e1329e63_59036326))in smarty_internal_runtime_inheritance.php line 157 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_697300000601985e1329e63_59036326', 'hook_home', 0)in 84967f057eae9bb6ddcff8741dc1e839bcef4b2c_2.file.index.tpl.php line 70 at Block_1323906860601985e13290c5_65217656->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_1323906860601985e13290c5_65217656), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1323906860601985e13290c5_65217656))in smarty_internal_runtime_inheritance.php line 157 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_1323906860601985e13290c5_65217656', 'page_content', 0)in 84967f057eae9bb6ddcff8741dc1e839bcef4b2c_2.file.index.tpl.php line 121 at Block_1358784196601985e1321bf4_23879437->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_1358784196601985e1321bf4_23879437), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1358784196601985e1321bf4_23879437), object(Block_1069646475601985e134ee81_57083040))in smarty_internal_runtime_inheritance.php line 185 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1069646475601985e134ee81_57083040))in smarty_internal_runtime_inheritance.php line 157 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_1069646475601985e134ee81_57083040', 'page_content_container', 1)in db91e41497707c07fab0dc72dbbcc11c965cac48_2.file.page.tpl.php line 181 at Block_1554444316601985e1346365_11647663->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_1554444316601985e1346365_11647663), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1554444316601985e1346365_11647663), object(Block_9443859601985e1370bc9_49894924))in smarty_internal_runtime_inheritance.php line 185 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_9443859601985e1370bc9_49894924))in smarty_internal_runtime_inheritance.php line 157 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_9443859601985e1370bc9_49894924', 'content', 2)in 04e83b1d1498f760fcfcd599a3eb4974ec20c5dd_2.file.layout-full-width.tpl.php line 99 at Block_1409344966601985e136c8e9_63555149->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 247 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_1409344966601985e136c8e9_63555149), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 183 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1409344966601985e136c8e9_63555149), object(Block_1975488298601985e139ef33_73982954))in smarty_internal_runtime_inheritance.php line 185 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_1975488298601985e139ef33_73982954))in smarty_internal_runtime_inheritance.php line 157 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_1975488298601985e139ef33_73982954', 'content_wrapper')in 5d376e2ab22a4bbba8c39d644672d4e2bd0caadb_2.file.layout-both-columns.tpl.php line 86 at content_601985e13b4a77_03211153(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206 at Smarty_Internal_Template->render()in smarty_internal_template.php line 365 at Smarty_Internal_Template->_subTemplateRender('layouts/layout-both-columns.tpl', null, 'layouts/layout-full-width.tpl', 0, 3600, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 127 at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'layouts/layout-both-columns.tpl')in 04e83b1d1498f760fcfcd599a3eb4974ec20c5dd_2.file.layout-full-width.tpl.php line 40 at content_601985e1373687_53865519(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206 at Smarty_Internal_Template->render()in smarty_internal_template.php line 365 at Smarty_Internal_Template->_subTemplateRender('layouts/layout-full-width.tpl', null, 'layouts/layout-full-width.tpl', 0, 3600, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 127 at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'layouts/layout-full-width.tpl')in db91e41497707c07fab0dc72dbbcc11c965cac48_2.file.page.tpl.php line 33 at content_601985e1355c09_24873554(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206 at Smarty_Internal_Template->render()in smarty_internal_template.php line 365 at Smarty_Internal_Template->_subTemplateRender('page.tpl', null, 'layouts/layout-full-width.tpl', 0, 3600, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 127 at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'page.tpl')in 84967f057eae9bb6ddcff8741dc1e839bcef4b2c_2.file.index.tpl.php line 33 at content_601985e13312c1_44604267(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 206 at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232 at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, 'layouts/layout-full-width.tpl', null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch('index.tpl', null, 'layouts/layout-full-width.tpl', null, false, true, false)in SmartyDev.php line 41 at SmartyDev->fetch('index.tpl', null, 'layouts/layout-full-width.tpl')in FrontController.php line 679 at FrontControllerCore->smartyOutputContent('index.tpl')in FrontController.php line 663 at FrontControllerCore->display()in Controller.php line 275 at ControllerCore->run()in Dispatcher.php line 428 at DispatcherCore->dispatch()in index.php line 28 Ca vous dit quelques chose ? merci beaucoup Edited February 2, 2021 by Jamesx (see edit history) Link to comment Share on other sites More sharing options...
solsol69 Posted February 3, 2021 Share Posted February 3, 2021 Il y a 6 heures, Jamesx a dit : comment le regénérer si pas d’accès au backoffice ? Voici une piste je n'ai pas testé Link to comment Share on other sites More sharing options...
Jamesx Posted February 3, 2021 Author Share Posted February 3, 2021 L'outil fonctionne mais ça ne résout pas mon problème. je cherche pour l'erreur du backoffice ... j'ai même remplacer les fichiers de symphony pour voir. mais rien a faire Link to comment Share on other sites More sharing options...
Jamesx Posted February 3, 2021 Author Share Posted February 3, 2021 @solsol69 et si je tentais une mise a jour manuelle, Ca peut passer ? https://devdocs.prestashop.com/1.7/basics/keeping-up-to-date/upgrade/ Link to comment Share on other sites More sharing options...
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