Hi guys,
Here is a tricky one for the pros ☺️
We offer 3 different carriers to ship with.
#1 Standard (cheap but slow)
#2 Fast ( normal cost and normal shipping time)
#3 Express (Fast but a bit more expencive)
The problem:
The carrier I choose in the Checkout is later wrong in the confirmation mail and in the order in BO. Everything is shown correct until i press BUY.
Example: If I choose "Express" it actually picks the first alternative but you dont see it until the confirmation page. This results in the total amount being wrong.
It seems to always pick the first carrier in the list.
This is what I know:
* We use an external payment module (SVEA) and it gets the correct amount (Its also correct on their website).
* The checkout shows the correct amount and carrier.
* The confirmation page shows the Wrong amount and carrier.
* The confirmation emails shows the wrong amount and carrier.
* The order in BO Shows the wrong amount and giving a Warning that the customer payed too much.
* I tried to deactivate the first carrier (standard) but the system just choose the next first in the list (Fast).
* I have deactivated recently bought modules that I thought might have affected it but no success.
Id appreciate if you guys could help me by telling where to start troubleshoot.
What files are associated to this function? (I might want to rewrite them with an older backup)
Appreciate your help,
Kim