L7GHT Posted January 22, 2021 Share Posted January 22, 2021 Hi, I have a problem, I can't get into the prestashop backoffice, I constantly get 404 error. What is causing this and how can I resolve it? Best regards, Eduardo Filipe Link to comment Share on other sites More sharing options...
Prestachamps Posted January 22, 2021 Share Posted January 22, 2021 (edited) Hi, Your FrontOffice is working? I mean only for the Backoffice you have a 404 error? Have you checked the BO login in an incognito window? Also, before this error what was the last thing you have done to the shop, like some module upgrade, or installed new module? Also can you enable debug mode from the FTP? Kind regards, Leo Edited January 22, 2021 by Prestachamps (see edit history) Link to comment Share on other sites More sharing options...
L7GHT Posted January 22, 2021 Author Share Posted January 22, 2021 Hi, I never entered the BO through the window without registration. I made some minor changes to the code, but nothing much and for the answer I didn't install any modules at the moment. How to activate FTP debug mode? Sorry Link to comment Share on other sites More sharing options...
Prestachamps Posted January 22, 2021 Share Posted January 22, 2021 (edited) @L7GHT - Can you please edit your post and translate it to English, as you can see there are some who got serious language issues, even though programming is an international language! I presume this counts toward a post as couldn't identify the help in it. I know that you opened a separate ticket in Portuguese, so either we continue there or here. Don't worry we'll get this solved, at the end this forum's purpose should be to help Unfortunately that got lost through the tunnel of time! Cheers, LEo Edited January 22, 2021 by Prestachamps (see edit history) Link to comment Share on other sites More sharing options...
endriu107 Posted January 22, 2021 Share Posted January 22, 2021 Check your admin folder name on ftp, if its changed you need to use it name to login like domaine.com/adminfoldername Link to comment Share on other sites More sharing options...
L7GHT Posted January 22, 2021 Author Share Posted January 22, 2021 Yes it counts, if you have availability I would appreciate that you explain to me how I do what you asked for above, Thanks Link to comment Share on other sites More sharing options...
Prestachamps Posted January 22, 2021 Share Posted January 22, 2021 The Error that you're seing is not a 404 error, is a 503 server error : https://relojoariapita.com/admin123/ So the server has issues handling the request. Any server changes, like PHP etc ? Leo Link to comment Share on other sites More sharing options...
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