1.7.6.9 Multistore - Unfortunately, there are no carriers available for your delivery address.

[grovers]

Hi. Would really appreciate some advice please:

I have a multistore (2). One shop checkout works with shipping method the other displays:

"Unfortunately, there are no carriers available for your delivery address."

I can not see any difference between the two stores settings in shipping/carriers-preferences or International/zone-country-states

grovers.biz is ok - grovers.biz/toys is not

I have seen other threads but not with a single store in multistore....

Thank you

Edited January 19, 2021 by grovers (see edit history)

[Prestachamps]

Hi,

for this fix you can create an override for the Cart.php class

and add this inside the override file in /override/class/Cart.php:

<?php
use PrestaShop\PrestaShop\Adapter\ServiceLocator;
class Cart extends CartCore
{
    /** BEGIN PrestaChamps Override fix Unfortunately, there are no carriers available for your delivery address **/
    public function updateAddressId($id_address, $id_address_new)
    {
        $to_update = false;
        if (!isset($this->id_address_invoice) || $this->id_address_invoice == $id_address) {
            $to_update = true;
            $this->id_address_invoice = $id_address_new;
        }
        if (!isset($this->id_address_delivery) || $this->id_address_delivery == $id_address) {
            $to_update = true;
            $this->id_address_delivery = $id_address_new;
        }
        if ($to_update) {
            $this->update();
        }

        $sql = 'UPDATE `' . _DB_PREFIX_ . 'cart_product`
        SET `id_address_delivery` = ' . (int) $id_address_new . '
        WHERE  `id_cart` = ' . (int) $this->id 
        // . ' AND `id_address_delivery` = ' . (int) $id_address
        ;
        Db::getInstance()->execute($sql);

        $sql = 'UPDATE `' . _DB_PREFIX_ . 'customization`
            SET `id_address_delivery` = ' . (int) $id_address_new . '
            WHERE  `id_cart` = ' . (int) $this->id 
            // . ' AND `id_address_delivery` = ' . (int) $id_address
            ;
        Db::getInstance()->execute($sql);
    }
    /** END PrestaChamps Override fix Unfortunately, there are no carriers available for your delivery address **/
}

Kind regards, Leo.

[grovers]

Hi Leo

Thank you for the reply 

Is this the right place?: /override/classes/Cart.php (not class)

Does it simply go at the very top?

Can you help me understand why it has happened?

Thank you

Edited January 19, 2021 by grovers (see edit history)

[Prestachamps]

Hi,

yes, it's the /httpdocs/override/classes/Cart.php

this is a bug of Prestashop.

Kind regards, Leo.

Edited January 19, 2021 by Prestachamps (see edit history)

[grovers]

Hi Leo

copied into page & I got white pages on the front & a 500 error on back office.

I have you some screen shots if that helps? #3 is Cart.php before pasting

Edited January 19, 2021 by grovers (see edit history)

[Prestachamps]

Hi, 

you cannot open twitce the <?php , and as I see,  you already have this override, so in this case you need to add only the function inside the class, I mean to add it at the end of the file, but inside the {} of the main class

<?php
/**
.....................

**/
class Cart extends CartCore

{

....... /** The current content of class (except the ending } of the class
/** HERE ADD MY **/

public function updateAddressId(){
.....
}

/** JUST fBEFORE THE ENDNG } of the class **/

}

Or just attach your existing Cart override file and I will add the function then re-send it to you back.

Kind regards, Leo

 

[grovers]

Thank you Leo. It is very much appreciated (attached)

Cart.php

[Prestachamps]

Hi,

here is the override with the fix in it.

Cart.php

Kind regards, Leo

[grovers]

Hi Leo

Sorry but, that does not alter the error (checkout still works in our other store). I am attaching the cPanel screenshote for you & I have clear/turn off all cache.

Any ideas please?

Thanks

[grovers]

If anyone can help me with this please?

[grovers]

I am guessing that /override/classes/Cart.php is not the problem

When I disable the module "bvkpaymentfees" it does not alter the error

"Unfortunately, there are no carriers available for your delivery address" is the same & only in one store!

I have tried altering country/zones/enable/disable/clear cache/disable non ps modules in that store - no change

[Constantino]

On 1/19/2021 at 11:52 AM, grovers said:

Hi. Would really appreciate some advice please:

I have a multistore (2). One shop checkout works with shipping method the other displays:

"Unfortunately, there are no carriers available for your delivery address."

I can not see any difference between the two stores settings in shipping/carriers-preferences or International/zone-country-states

grovers.biz is ok - grovers.biz/toys is not

I have seen other threads but not with a single store in multistore....

Thank you

So, 1) carrier is active 2) the necessary carrier's countries are enabled for its zone in Localization->Countries menu 3) the carrier is allowed for customer group 4) weight and price ranges are specified 5) package dimensions aren't out of range, correct?

[grovers]

Thanks for the help: It is a multistore & the other shop works. I believe that rules out 1, 3,4 & 5 as the setting is common to both stores. The answer to 2 is yes as per the screenshots.

Very greteful for more suggestions

[yarik121]

I have the same problem in Prestashop 1.7.7.3 

 

Unfortunately, there are no carriers available for your delivery address

 

But the funny thing is that carriers show up in the desktop version and on the mobile phone it's giving this error which lead me to a conclusion that International > Locations and International > Localization have been configured correctly. 

 

I have uploaded the override file you mentioned above and cleared the cache and nothing has changed

 

Can you please suggest where else to look ?