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mica_merzeau

mica_merzeau

Hi,

I'm using Mondial Relay officiel's plugin (https://addons.prestashop.com/fr/point-relais-retrait-magasin/1752-mondial-relay-officiel.html) and it's working fine, I can select my relay point, except that I can't go to the payment step afterward, button is disabled. If I enable it manually by removing the disabled attribute from the chrome inspector (as a test) it's working all right. There's no error on the console or on the front so it's really hard to say why it's not working.

With every other transporter (colissimo, chronopost) it's working just fine, only mondial relay prevent me from going to the next step (payment).

I'm on prestashop 1.7.6.7 and the plugin version is 3.0.3. I developed my own theme using the starter theme. The plugin is correctly set or so it seems (every field was filled as Mondial Relay expected)

Does anyone have the same problem ? Do you know the reason or how to resolve that ?

Thanks a lot, it's a rather urgent situation :)

 

mica_merzeau

mica_merzeau

Hi,

I'm using Mondial Relay officiel's plugin (https://addons.prestashop.com/fr/point-relais-retrait-magasin/1752-mondial-relay-officiel.html) and it's working fine, I can select my relay point, except that I can't go to the payment step afterward, button is disabled. If I enable it manually from chrome inspector (as a test) it's not going to the next step either. There's no error on the console or on the front so it's really hard to say why it's not working.

With every other transporter (colissimo, chronopost) it's working just fine, only mondial relay prevent me from going to the next step (payment).

I'm on prestashop 1.7.6.7 and the plugin version is 3.0.3. I developed my own theme using the starter theme. The plugin is correctly set or so it seems (every field was filled as Mondial Relay expected)

Does anyone have the same problem ? Do you know the reason or how to resolve that ?

Thanks a lot, it's a rather urgent situation :)

 

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