How to monitor carts dropouts the proper way?

[baba888]

Hi all,

 

For guest users, what is the best way to monitor cart dropouts please? ie: Find out why they are leaving the site at the checkout.

 

Thank you.

[El Patron]

Howdy, one tool I found very helpful and that helped me identify visitor friction is to integrate luckyorange.  I've found and reduce friction just by watching recorded visits, desktop/mobile...

https://www.luckyorange.com/

there is module on addon's...but if you search maybe there is a cheaper or free module.

https://addons.prestashop.com/en/analytics-statistics/23289-lucky-orange-dynamic-heatmaps-visitor-recordings-chat.html

but it's worth it...IMHO....my job is always how to improve a client shop...by watching why visitors leave, what the visit....how they navigate and see.....priceless.

of course there is google analytics abandonment....that's another story...loool

 

Edited January 2, 2021 by El Patron (see edit history)