e2wes Posted December 26, 2020 Share Posted December 26, 2020 (edited) 1.7.7.0 yükseltme hatasından sonra bana yardımcı olabilir misiniz Edited December 26, 2020 by e2wes (see edit history) Link to comment Share on other sites More sharing options...
ClassyDevs Posted December 27, 2020 Share Posted December 27, 2020 Hello, WIll you please explain from which PrestaShop version you update to 1.7.7.0, Secondly, what is your php version. If you are able to login in admin, clear all kind of cache from PrestaShop administrator and try Thank you Link to comment Share on other sites More sharing options...
e2wes Posted December 27, 2020 Author Share Posted December 27, 2020 Hello, I updated from 1.7.6.6 version. Php version 7.3. I cannot login as an administrator. Link to comment Share on other sites More sharing options...
ClassyDevs Posted December 27, 2020 Share Posted December 27, 2020 Hello, you can clear the cache manually /var/cache/ directory and then check. Thank you Link to comment Share on other sites More sharing options...
e2wes Posted December 27, 2020 Author Share Posted December 27, 2020 I cleaned the /var/cache directory but it didn't work. The problem persists. Link to comment Share on other sites More sharing options...
kuipje Posted December 27, 2020 Share Posted December 27, 2020 Hi, Try php 7.2. Maybe a Module isn't compatible with php7.3. Link to comment Share on other sites More sharing options...
e2wes Posted December 27, 2020 Author Share Posted December 27, 2020 1 hour ago, kuipje said: Hi, Try php 7.2. Maybe a Module isn't compatible with php7.3. hi, unfortunately it didn't work Link to comment Share on other sites More sharing options...
ClassyDevs Posted December 28, 2020 Share Posted December 28, 2020 My suggestion is you can use php 7.0 and enable which module cause the issue. then rename the module and check the site exits or not. Some time it is quite difficult to check problem without look live. Thank you Link to comment Share on other sites More sharing options...
e2wes Posted December 28, 2020 Author Share Posted December 28, 2020 13 hours ago, ClassyDevs said: Önerim, php 7.0'ı kullanabilir ve soruna hangi modülün neden olduğunu etkinleştirebilirsiniz. daha sonra modülü yeniden adlandırın ve site çıkışlarını kontrol edin. Bir süre canlı bakmadan sorunu kontrol etmek oldukça zordur. teşekkür ederim Link to comment Share on other sites More sharing options...
ClassyDevs Posted December 29, 2020 Share Posted December 29, 2020 Then you must need PHP version above 7.1.3 Did you enable the debug mode of PrestaShop. Sometime by enabling debug mode it show details error. Thank you Link to comment Share on other sites More sharing options...
e2wes Posted December 29, 2020 Author Share Posted December 29, 2020 17 hours ago, ClassyDevs said: Öyleyse, 7.1.3'ün üzerinde PHP sürümüne ihtiyacınız var. PrestaShop'un hata ayıklama modunu etkinleştirdiniz mi? Bazen hata ayıklama modunu etkinleştirerek ayrıntılar hatasını gösterir. teşekkür ederim The php version is 7.3. I get this error when I try to log in to the debug mode active admin panel. Link to comment Share on other sites More sharing options...
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