Good day,
I have a question regarding the backend order status messages in PS 1.7.7.0 or/and generally.
We send our packages exclusively with DHL (parcel, express, consignment, etc.) always with shipment number. Is there a possibility that the backend pulls the status itself based on the shipment number and updates it accordingly?
Example 1 Customer pays with PayPal, Klarna...where the payment is directly booked and the order is released.
Status 1: "Payment received" Status 2: "Order in process" the next status 3: which is regularly "shipped" we no longer want to set itself, because this is accompanied by the deposit of the shipment number. This should be set according to my wish now automatically, after one staff worker has put the shipment number in the order. Now Prestashop should communicate with an interface from DHL and update the status independently.
Example:
Last status was status 2:" Order in process" and now the shipment number is deposited. Now it would be very helpful to implement a dynamic query where the interface can send the following info (turn notification on or off would be great). "has been processed in the parcel center", "in delivery", "delivered".
Is there such a thing? Multilingual would be great.
Thank you very much and have a nice Sunday.