ABABA Posted December 17, 2020 Share Posted December 17, 2020 Hello everyone, I wish I could find a solution for my big problem. I conducted a backup for the database of my shop then updated the Prestashop from 1.7.6 to 1.7.7 Exedentely, I deleted a number of product and wanted to make rollback for the DB. Teill this point everything went smoothely, the update, the Rollback ect. Unfortunately, I couldn't access to my Backoffice any mort! it just lands on a blank page "see the attachment". Can anyone help to get the backoffice again? as a lot of work sepent outthere. Link to comment Share on other sites More sharing options...
musicmaster Posted December 19, 2020 Share Posted December 19, 2020 Did you clean the cache? Do you get an error? Did you look in the errorlog and for javascript errors? Link to comment Share on other sites More sharing options...
ABABA Posted December 19, 2020 Author Share Posted December 19, 2020 1 hour ago, musicmaster said: Did you clean the cache? Do you get an error? Did you look in the errorlog and for javascript errors? Hi, thanks for stopping by. Yep I cleaned the cache but the problem still presitenes. I activated the Debug modus and get the attached bug. People sugest that the DB of 1.7.5 not simelar to that of 1.7.7 this means when updating the DB has been change. Frankly saiying, I do not know how to fix this. see the attachment. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now