Seppe Posted December 7, 2020 Share Posted December 7, 2020 I have 7 different products in a category. They are almost the same. So I created 1 product, added all data and saved it. Then I wanted to duplicate it 6 times, so I only needed to change pictures & prizes. Now, duplicating is no problem but .... The productname I can change, but when I have my catalog overview in the BO, I always have "copy of product". For all 6 duplicated products. When you look at the frontside of the webshop, as a customer, the name is OK. The SEO of each product also goes wrong with the URL in the preview. The productname is ok, but the URL always refers to the original product. I tried to reset the 'friendly URL', which gives me the product name, but it doesn't changes in the preview. Also changing meta title or description makes no difference. Changing the text in the summary and description in the basic settings also makes no difference. Please advice. Link to comment Share on other sites More sharing options...
musicmaster Posted December 7, 2020 Share Posted December 7, 2020 Did you try emptying the cache? Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 Good morning Yes I cleared the cache. No results... Today, I am on another computer.... It's still not working .... AND .... I can't update any product. Not the first, nor the 6 duplicates. After pressing 'save' I always get a red banner: "unable to save settings". For each product, there were combinations. They are also gone. When I look into "attributes & featers", it is there. Also when I go to the website, everything is there. Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 Also today.... If I add a new product and a fuly filled-in datasheet I get: * in the products catalog in the backend, the name of the new product is: N/A * in the SEO field, there is no name in the URL Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 This happens when importing products from a CSV or XML feed. The problem is that it is imported only for the default language, but the other language has no fields filled in. Open the product detail and enter all names, descriptions and long descriptions for all languages. This will solve your problem. If you are duplicating products, you must change the SEO & URL, because two products with the same URL cannot be displayed twice !!! This is logical. I have quite a high temperature and I may be wrong 😉 If there are already products with only one language (translation), you have to edit them all one by one. Otherwise you have other problems secured !!! Link to comment Share on other sites More sharing options...
musicmaster Posted December 8, 2020 Share Posted December 8, 2020 5 minutes ago, Guest said: If there are already products with only one language (translation), you have to edit them all one by one. Otherwise you have other problems secured !!! There are ways to do this quicker. You can use Prestools that has a function for it. You can also export a csv and import it again matching the product ids. Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 (edited) Prestools is like taking a cannon to kill a fly that bothers me as much as people who offer a nonsensical solution !!! QT: Realize that people who see the e-shop for the first time are advised here, and you offer them a tool in which even a programmer cannot really orient himself. I'm talking about myself and my experience. Edited December 8, 2020 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 (edited) People need at least a little understanding of the problem in order to be able to orient themselves in Prestashop in the future. None of them will write what their experience is! And do you know why? Because ...... they don't want an unnecessary modular solution if they want to solve what is the basis of thinking. Just explain to them, for example, how Excel and links work .... They will understand that already. It may seem to me that I answer rudely and I am rude, but I am a supporter of the rule "tell the truth, whatever it is, than a lifetime of lies and believe your lies." You are here with your prestools tool, then there is another with the prestashop manager tool (not the web) and it ends with a tool for custom builder-based template development. I would like to meet all of you counselors in person one day. Edited December 8, 2020 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 47 minutes ago, Guest said: This happens when importing products from a CSV or XML feed. The problem is that it is imported only for the default language, but the other language has no fields filled in. Open the product detail and enter all names, descriptions and long descriptions for all languages. This will solve your problem. If you are duplicating products, you must change the SEO & URL, because two products with the same URL cannot be displayed twice !!! This is logical. I have quite a high temperature and I may be wrong 😉 If there are already products with only one language (translation), you have to edit them all one by one. Otherwise you have other problems secured !!! there is nothing imported. The first product was created manually, the others were duplicated There is only 1 language in my shop. all others are disabled. I have no clue how to change the url. That's the whole point Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 (edited) Edited December 8, 2020 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 and, sorry for asking, how do you explain that every new created product give me the name "N/A" in the catalog. whatever product I create, It's in the BO never in a decent way. Front-end is OK Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 (edited) Like I said in my opening post, I used the "reset URL" in the SEO-tab -> no difference Adding the reference -> no diverence In the original product, the reference-field was blank, and the seo-link was correct The moment I started to duplicate, it went wrong in every possible way And... I can't save the product, after adding the refference. I get the red banner at the top left: "unable to safe settings"'. Edited December 8, 2020 by Seppe (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 I understand your problem will be deeper somewhere and cannot be identified by the pictures. Similar problems are caused by Google Chrome or PHP versions in your hosting. If it is a clean installation and no third party modules are installed. Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 Just now, Guest said: I understand your problem will be deeper somewhere and cannot be identified by the pictures. Similar problems are caused by Google Chrome or PHP versions in your hosting. If it is a clean installation and no third party modules are installed. Yes, installed from scratch. PHP is downgraded to 7.3, because I wasn't able to install it on 7.4 Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 I will give it a try later in Firefox or Edge, and see what happens. I'm using Chrome for the moment. Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 Please and all others, although PrestaShop writes that it is compatible with PHP 7.3 so it is not true. For example, PrestaShop 1.7.7 should be compatible with PHP 7.4, which is not yet in a production solution. You always need to deal with everything with your hosting provider. Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 Chrome + Prestashop = 99% errors Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 30 minutes ago, Guest said: Please and all others, although PrestaShop writes that it is compatible with PHP 7.3 so it is not true. For example, PrestaShop 1.7.7 should be compatible with PHP 7.4, which is not yet in a production solution. You always need to deal with everything with your hosting provider. I have on my domain a large Joomla website,. This Prestashop was something extra. My website operates on PHP 7.4. But since Prestashop is not working with it, I downgraded to 7.3 If I downgrade to 7.2, my Joomla website is sending me warnings, that it's outdated, and I need to upgrade. Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 31 minutes ago, Guest said: Chrome + Prestashop = 99% errors I tried in Firefox, but still the same errors. I guess the database is so messed up, this can't be fixed anymore. Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 Prestashop a 1.7.6.x PHP 7.1 1.7.7.x PHP 7.1 with minimal eerror Prestashop 1.7.7 and PGP 7.2 low errrrrrrrrrrrrrrror Prestashop 1.7.7 and php 7.3 slow errrrrrrror Prestashop 1.7.7 and PHP 7.4 maximal errrrrrrrror Why ? Please ask the smartest moderators or middlemen. I can't answer, unfortunately, I'm sorry. @ttoine etc. Link to comment Share on other sites More sharing options...
Seppe Posted December 8, 2020 Author Share Posted December 8, 2020 I installed the module "PrestaShop Cleaner", and deleted all data in my database. cleared the cache, and tried to add new products it's still the same in the catalog. The name stays: "N/A" and the SEO-url is empty So I guess this webshop is completly lost Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2020 Share Posted December 8, 2020 Yes. lost. Find the developer's address and kick his ass ..... sorry Link to comment Share on other sites More sharing options...
Seppe Posted December 9, 2020 Author Share Posted December 9, 2020 (edited) @Tengler I saw you posting this in another topic. For me, it was installed on PHP 7.3, otherwise I have lots of messages for my website if I go PHP 7.2 or earlier. I will try to install the shop again, and use it in Firefox instead of Chrome If I check my PHP extensions for PHP 7.2 / 7.3 or 7.4 CURL:: not in the list DOM: activated Fileinfo: activated GD: activated Intl: activated Mbstring: activated Zip: activated Edited December 9, 2020 by Seppe extensions (see edit history) Link to comment Share on other sites More sharing options...
Seppe Posted December 9, 2020 Author Share Posted December 9, 2020 Today I created a new shop, from scratch Like in the above picture, PHP 7.3 was recomended Now doing everything in FireFox First product goes perfect Second prodcut: the name goes N/A again and the SEO is empty. Clearing the cache makes no difference Link to comment Share on other sites More sharing options...
Seppe Posted December 9, 2020 Author Share Posted December 9, 2020 ok, found the cause I installed my webshop in English (back-office), but I want my frontside to be in Dutch. I disabled all other languages, so it's a problem of translations. I need to activate English, and then I need to fill in the English name for the product, then it works. But then I also have a language bar, to choose languages in the webshop. But this I don't want So maybe I better delete all languages except Dutch, and make front- & back-office in the same language. Link to comment Share on other sites More sharing options...
bencassell Posted June 19, 2022 Share Posted June 19, 2022 Yes problem is with localization, I had the same issue due to disabling "English" (American) and having only "English GB". I enabled "English" (American) and edited product names and now showing correct in Backend, like you say I now have the annoying language drop down Link to comment Share on other sites More sharing options...
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