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1.7.7 error after update

Erkan TEKGÜR

By Erkan TEKGÜR
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  • razaro changed the title to 1.7.7 error after update
Erkan TEKGÜR Newbie

Erkan TEKGÜR

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49 minutes ago, razaro said:

Hi @Erkan TEKGÜR

Just a fair warning, think twice to whom you give access to your site, server , FTP.

@Keshva thakur.   please share your fix here and help out fellow user.

I was not thinking about sharing it anyway, but I was amazed by your sensitivity to follow correspondence and protect users from danger. I thank you.

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Erkan TEKGÜR Newbie

Erkan TEKGÜR

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4 hours ago, ronaldolivo said:

Hello, I have the same problem, how did you solve it?

I hope you can help me that I am not aware of it for hours.

Best regards,

Ronald Olivo

Yes I did like this;
1-I reinstalled the version before the backups.
2-I did the Versiton upgrade
3-I went to the Localization -> Localization tab from the International menu.
I chose 4-United kingdom and chose only language and currency. The download package option should be yes, then I pressed the import button.

So I could enter without any error.

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dtwfung Newbie

dtwfung

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On 12/5/2020 at 3:01 PM, Erkan TEKGÜR said:

Yes I did like this;
1-I reinstalled the version before the backups.
2-I did the Versiton upgrade
3-I went to the Localization -> Localization tab from the International menu.
I chose 4-United kingdom and chose only language and currency. The download package option should be yes, then I pressed the import button.

So I could enter without any error.

Thx for your input. Do you mean you did step 1, 2 and 3 before doing 1-click upgrade ?

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dtwfung Newbie

dtwfung

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Posted (edited)
On 12/4/2020 at 6:36 PM, Erkan TEKGÜR said:

1.7.7 after update Gives "Unknown locale code: en-US" error.

Error Source : at src/Core/Localization/Currency.php:185 at PrestaShop\PrestaShop\Core\Localization\Currency->getSymbol('en-US')

How can I solve it?

After using 1-click upgrade from 1 7.6.7 to 1.7.7, I got the same error as well when I tried on my testing site.

Edited by dtwfung (see edit history)
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Guest cornelm

Guest cornelm

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Posted

Hi guys, can you help me please? I try to aces the BO but i/m stuck in this screen. After upgrading to 1.7.7.0 (from 1.7.6.7). The same results in different browsers (FireFox, Chrome, Edge).
In chrome I've got this this:
 

Quote

https://.../index.php?rand=1607439108725 500
send @ jquery-3.4.1.min.js:formatted:3879
ajax @ jquery-3.4.1.min.js:formatted:3648
(anonymous) @ login.js?v=1.7.7.0:186
r.complete @ jquery-3.4.1.min.js:formatted:2929
c @ jquery-3.4.1.min.js:formatted:1298
fireWith @ jquery-3.4.1.min.js:formatted:1351
u @ jquery-3.4.1.min.js:formatted:2771
k.fx.tick @ jquery-3.4.1.min.js:formatted:3023
lt @ jquery-3.4.1.min.js:formatted:2739
k.fx.start @ jquery-3.4.1.min.js:formatted:3036
k.fx.timer @ jquery-3.4.1.min.js:formatted:3030
dt @ jquery-3.4.1.min.js:formatted:2826
a @ jquery-3.4.1.min.js:formatted:2946
dequeue @ jquery-3.4.1.min.js:formatted:1673
(anonymous) @ jquery-3.4.1.min.js:formatted:1696
each @ jquery-3.4.1.min.js:formatted:146
each @ jquery-3.4.1.min.js:formatted:74
queue @ jquery-3.4.1.min.js:formatted:1693
animate @ jquery-3.4.1.min.js:formatted:2950
k.fn.<computed> @ jquery-3.4.1.min.js:formatted:3016
doAjaxLogin @ login.js?v=1.7.7.0:185
submitHandler @ login.js?v=1.7.7.0:14
s @ jquery.validate.js:2
(anonymous) @ jquery.validate.js:2
dispatch @ jquery-3.4.1.min.js:formatted:2020
v.handle @ jquery-3.4.1.min.js:formatted:1952

Thanks!!

login screen.png

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ronaldolivo Newbie

ronaldolivo

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Posted

Hello Dtwfung and cornelm,

(Thanks Erkan TEKGÜR)

I just can run prestashop 1.7.7.0, this version gave me many problems, but I already have it running without problems.

Primero debes colocar manualmente la muestra de errores y apuntarlos y luego regresar a tu versión anterior con tu backup y trabajar en corregir esos errores con tu versión anterior. Luego actualizar prestashop y con esto debería correr tu versión sin problemas.

Cuando estes en tu versión atenrior ve a tu

BO Advanced Parameters\ Information

Levanta todas las observaciones de "List of changed files"

Error 1

Quote

Error Source : at src/Core/Localization/Currency.php:185 at PrestaShop\PrestaShop\Core\Localization\Currency->getSymbol('en-US')

  1. 1-Reinstaler the version before the backups.
  2. Go to the Localization -> Localization tab from the International menu.
  3. Choose United kingdom and chose only language and currency. The download package option should be yes, then I pressed the import button. Repeat this process with the United States and any additional languages you work with.
  4. Update prestashop version 1.7.7.0 and repeat step 3

With this I solved this problem.

Error 2

On the contact page the form disappeared and I solved it by changing a line that calls the form in the contact.tpl file

I replaced those lines with this: 

{block name='page_content'}
  {widget name="contactform"}
{/block}

rute: \themes\your-theme\templates\contact.tpl

If you need more help you can show me the errors of Debug mode.

I speak better Spanish, hope you can understand me

Regards.

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dtwfung Newbie

dtwfung

Posted
Posted
15 hours ago, cornelm said:

Hi guys, can you help me please? I try to aces the BO but i/m stuck in this screen. After upgrading to 1.7.7.0 (from 1.7.6.7). The same results in different browsers (FireFox, Chrome, Edge).
In chrome I've got this this:
 

Thanks!!

login screen.png

Have you try turn on Prestashop debug mode ?

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dtwfung Newbie

dtwfung

Posted
Posted
On 12/5/2020 at 3:01 PM, Erkan TEKGÜR said:

Yes I did like this;
1-I reinstalled the version before the backups.
2-I did the Versiton upgrade
3-I went to the Localization -> Localization tab from the International menu.
I chose 4-United kingdom and chose only language and currency. The download package option should be yes, then I pressed the import button.

So I could enter without any error.

When you did the step 3, what did you select in the Advanced section below (see attached screen below)

Error.jpg

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Erkan TEKGÜR Newbie

Erkan TEKGÜR

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16 hours ago, cornelm said:

Hi guys, can you help me please? I try to aces the BO but i/m stuck in this screen. After upgrading to 1.7.7.0 (from 1.7.6.7). The same results in different browsers (FireFox, Chrome, Edge).
In chrome I've got this this:
 

Thanks!!

login screen.png

I recommend you to restore from backups and re-upgrade.

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Erkan TEKGÜR Newbie

Erkan TEKGÜR

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18 minutes ago, dtwfung said:

But you said you ...  4-United kingdom language pack in the first response !?

I guess you misunderstood me, you need to download the language United States language pack from here.

 

image.thumb.png.fbe38e39dc4b64a84d0c25baa384abf8.png

Hope it solves your problem. My problem was solved this way.

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dtwfung Newbie

dtwfung

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Posted
23 minutes ago, Erkan TEKGÜR said:

I guess you misunderstood me, you need to download the language United States language pack from here.

 

image.thumb.png.fbe38e39dc4b64a84d0c25baa384abf8.png

Hope it solves your problem. My problem was solved this way.

No luck, I re-import again and tried US-EN, US-GB ... same error when ever the language is the default language !

Oops... looks like an unexpected error occurred.

Unknown locale code: US-EN /  en-GB

[PrestaShop\PrestaShop\Core\Localization\Exception\LocalizationException 0]

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Erkan TEKGÜR Newbie

Erkan TEKGÜR

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32 minutes ago, dtwfung said:

No luck, I re-import again and tried US-EN, US-GB ... same error when ever the language is the default language !

Oops... looks like an unexpected error occurred.

Unknown locale code: US-EN /  en-GB

[PrestaShop\PrestaShop\Core\Localization\Exception\LocalizationException 0]

Have you tried to "en" (english) here?

 

image.thumb.png.b5d8b7ea54be9d413fa78eb7a49664e0.png

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  • 1 month later...
Olll Newbie

Olll

Posted
Posted (edited)

I couldn't go in the BO because of that error. admin employee has EN lang but site has RO.

For me helped these steps:

1) on DB change en-US (id1) to RO (default shop lang, id2) 

UPDATE `pseg_employee` SET `id_lang` = '2' WHERE `pseg_employee`.`id_employee` = 3;

 

DeepinScreenshot_select-area_20210110190603.png.5c2df199ec4a1404e1cfc9f463e9e970.png

2) After that remove EN lang in the International > Localization > tab Languages (maybe try just update lang pack without delete)

3) Import EN (in my case United states) language pack International > Localization > first tab

4) enable EN lang for admin employee.

 

Best regards :)

Edited by Olll (see edit history)
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Rizzzle Enthusiast

Rizzzle

Posted
Posted

Bump.

Having this error when trying to visit admin URL after manually updating. Any ideas? Site no longer works. My site is from GB.

Oops... looks like an unexpected error occurred

Unknown locale code: en-US

[PrestaShop\PrestaShop\Core\Localization\Exception\LocalizationException 0]

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