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[SOLVED] Password reset returns email with meaningless link (PS1.4)


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When a customer tries to reset their password in my PS 1.4.0.17 shop they are sent an email with a reset link that doesn't work. It includes the fields where data is meant to be inserted eg.{path_token} , but doesn't insert the data. So the link is useless when the user clicks on it. This means it is impossible for a user to reset their password.

Is anyone able to help?

The following message is returned in the email (I changed the shop domain name):

You asked to get back your shop access codes,
Note that this action will change your current password.

If you really want to do it, click the following link :
http://www.shop.com/password.php?token={path_token}&id;_customer={id_customer}

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  • 2 weeks later...

Try to change the code below in a mail template file "password_query.html" (mails->your language code folder)

If you really want to do it, click the following link :

 



to

If you really want to do it, click the following link :

{url}



That helped me.

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Topic [solved]

If, after posting a topic, you find a solution to your problem, thank you for indicating it in your post and to describe the solution.
There is nothing more frustrating for users who will find later on your post “all is good, I have found it…”.

Furthermore if you are the author of the topic for which a solution has been found, please edit your first post and add the mention [solved] at the beginning of the title.

The people not doing this (at the demand of the moderators or other users) will have their new topics closed until the problem has been resolved.


;)
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  • 1 month later...
Try to change the code below in a mail template file "password_query.html" (mails->your language code folder)

If you really want to do it, click the following link :

 



to

If you really want to do it, click the following link :

{url}



That helped me.



Teşekkürler, thanks:)
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