Embro Posted November 27, 2020 Share Posted November 27, 2020 Our Black Friday discount went wrong. We have discount price on chosen products. And for all others products a promotional code. The problem is, when there is a discount product and a product without discount in the shopping basket and you use the promotional code, it will take off the % for the promotional code even on the products on already discount. The button "Don't include already discount products" are on "YES". What have we done wrong? Link to comment Share on other sites More sharing options...
joseantgv Posted November 27, 2020 Share Posted November 27, 2020 This is how PS works. Not sure if it's a bug. But I meant, you have not done anything wrong. Link to comment Share on other sites More sharing options...
puffdade Posted November 29, 2020 Share Posted November 29, 2020 I had a very similar problem on 1.6 friday the problem was with the product selection I had products that were associated with both discount codes and the customers were getting double discount, a lot of head scratching and searching and I found it Link to comment Share on other sites More sharing options...
joseantgv Posted November 30, 2020 Share Posted November 30, 2020 You have a couple of modules to improve this: https://addons.prestashop.com/en/promotions-gifts/25901-conditional-cart-rules-without-offers-on-sale.html https://addons.prestashop.com/en/promotions-gifts/7422-price-increment-reduction-by-group-category-and-more.html 2 Link to comment Share on other sites More sharing options...
Jeffrey Russel Posted December 1, 2020 Share Posted December 1, 2020 Very useful modules! I have also had this problem with my new website recently and couldn't fix it. 1 Link to comment Share on other sites More sharing options...
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