i3design Posted April 16, 2011 Share Posted April 16, 2011 Hi all,I've just started using prestashop and run into a big problem straight away.When I go to Preferences>Appearance (or Modules>Themes) and try to change my Header logo nothing happens once I press save, and the screen essentially goes blank (although the navigation tabs etc still remain).I referesh my shop page and the header logo is still the original Prestashop logo.Does anybody know why this isn't working properly? Link to comment Share on other sites More sharing options...
DarinS Posted April 17, 2011 Share Posted April 17, 2011 what type of image is it? I dont think that really matters but you can also try FTPing your image to the location it is stored on the webserver (usually what i do). Just make sure it is named the same and is of the same format OR you have to edit the code to accept anything other than a jpg which there are a couple threads already about changing the logo to a png with code in there on how to do it. Link to comment Share on other sites More sharing options...
lsteph Posted April 18, 2011 Share Posted April 18, 2011 you must import your logo on jpg and png. in themes/prestashop/header_tpl line 78: " Link to comment Share on other sites More sharing options...
i3design Posted April 18, 2011 Author Share Posted April 18, 2011 Its just a .jpg file. I actually downloaded the original logo.jpg, edited it and tried to replace it like that but it still wouldn't work.I know I could probably go into the code and sort it out but thats the kind of thing I wanted to avoid doing, and I thought that was the point of Prestashop. Link to comment Share on other sites More sharing options...
i3design Posted April 18, 2011 Author Share Posted April 18, 2011 Right, managed to change the header.Now trying to add products and it won't show any of the product images I'm uploading. Why is my Prestashop being so rubbish with images? Link to comment Share on other sites More sharing options...
Ruuter Posted April 19, 2011 Share Posted April 19, 2011 Right, managed to change the header.Now trying to add products and it won't show any of the product images I'm uploading. Why is my Prestashop being so rubbish with images? same problems here Oo pretty messed up system oOhow did you manage to change the header ? Link to comment Share on other sites More sharing options...
i3design Posted April 20, 2011 Author Share Posted April 20, 2011 Right, managed to change the header.Now trying to add products and it won't show any of the product images I'm uploading. Why is my Prestashop being so rubbish with images? same problems here Oo pretty messed up system oOhow did you manage to change the header ? I just found the logo.jpg on my server and deleted it. Replaced it with my own logo.jpg.Good news though, after reading through some threads i found out it could be something to do with my hosting provider and the version of php they're using. Phoned them up and they knew straight away what my problem was and installed some little work around.Now I can upload all images properly! Woohoo! Link to comment Share on other sites More sharing options...
mysterion Posted May 13, 2011 Share Posted May 13, 2011 Any idea what exactly your host did to fix this? - I've the exact same issue and my host hasn't a clue what to do. Link to comment Share on other sites More sharing options...
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