tortelini Posted November 21, 2020 Share Posted November 21, 2020 (edited) Hello, after updating Prestashop to version 1.7.6.9, the drop-down list no longer works. For example, I cannot make any changes in the translations. No idea what went wrong here. Need urgent support, because the store is online and some translations are still missing. Many thanks for the support Torte Edited November 21, 2020 by tortelini (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted November 21, 2020 Share Posted November 21, 2020 It is solved at least 4 times a month. You need to change the PHP version to a compatible PHP version according to your Prestashop version. https://devdocs.prestashop.com/1.7/basics/installation/system-requirements/ Link to comment Share on other sites More sharing options...
tortelini Posted November 22, 2020 Author Share Posted November 22, 2020 Hello, Thank you for your reply and thank you, that was the solution. I had set up the php version 7.4. Now I switched back to php version 7.3 and it works again. My PS version is 1.7.6.9 and according to the PHP compatibility chart, this version should not work with 7.3 either? No matter, the main thing is that I can work again. best regards Link to comment Share on other sites More sharing options...
JBW Posted November 23, 2020 Share Posted November 23, 2020 22 hours ago, tortelini said: this version should not work with 7.3 either? No matter, the main thing is that I can work again. Correct, recoomended version is 7.2 - you might face further issues using 7.3 Link to comment Share on other sites More sharing options...
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