kpikus Posted October 21, 2020 Share Posted October 21, 2020 Hello, I'm developing shop butikmalucha.com.pl and we're trying to make test order. Unfortunately, each time we try to fill order inputs, after trying to write anything in "City" field, whole page redirects to homepage and after that the cart is empty. We can't find any solutions and we really need to start selling so we'd appreciate any help :D Link to comment Share on other sites More sharing options...
PascalVG Posted October 22, 2020 Share Posted October 22, 2020 Helps to give us more info, like Prestashop version used, PHP version used on server etc. If you use a theme, please (temporarily) switch back to default theme and see if it also happens there. Also see if non core modules are interfering by temporarily turning them off. Link to comment Share on other sites More sharing options...
rrataj Posted October 26, 2020 Share Posted October 26, 2020 I saw similar issue on one of my clients shops, it was related to not properly closed `<a>` tag in the `log out` section on the checkout. Basically everything on the checkout was a big `log out` button and result was similar... User was logged out and cart was empty. I hope this helps. Link to comment Share on other sites More sharing options...
kpikus Posted November 3, 2020 Author Share Posted November 3, 2020 On 10/26/2020 at 1:50 PM, rrataj said: I saw similar issue on one of my clients shops, it was related to not properly closed `<a>` tag in the `log out` section on the checkout. Basically everything on the checkout was a big `log out` button and result was similar... User was logged out and cart was empty. I hope this helps. Thanks, this was the issue, thank you! Link to comment Share on other sites More sharing options...
endriu107 Posted November 3, 2020 Share Posted November 3, 2020 @kpikus this issue is in classic theme? Link to comment Share on other sites More sharing options...
kpikus Posted November 3, 2020 Author Share Posted November 3, 2020 Never checked, I'm using Vinova Nuranium (which causes me a lot of troubles byt he way) but this problem was solved by @rrataj Link to comment Share on other sites More sharing options...
rrataj Posted November 3, 2020 Share Posted November 3, 2020 I saw it on some custom theme as well, not in classic, so all fine with it Link to comment Share on other sites More sharing options...
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