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tanmalik786

tanmalik786

Hi there,
I am using the latest version 1.7.6.8 of Prestashop.

I accidentally deleted my store BUT luckily I did have a very latest backup of my shop available with me - store was not live as yet either.

I have copied the source files to the same folder again, and have restored the database as well. The only difference between this and the previous install is the DB Username and DB User Password. I have adjusted it in the app->config->parameters.php file as well, have checked `ps_shop` table for the URLs etc. Now when I try to access the admin panel of my shop in debug mode, a notice 

Notice on line 101 in file /home/nikpaul/public_html/shop/vendor/symfony/symfony/src/Symfony/Component/HttpFoundation/Session/Storage/Handler/StrictSessionHandler.php
[8] SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

is shown in the admin panel, BUT I am able to load the BO and FE of the shop. This notice is displayed on internal pages though 

Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

When I try to access the BO or FE with debug mode disabled, I get this error 

This page isn’t working
nikpaul.com is currently unable to handle this request.
HTTP ERROR 500

and I can't access BO or FE at all, any suggestion to get it fixed?
 

tanmalik786

tanmalik786

Hi there,
I am using the latest version 1.7.6.8 of Prestashop.

I accidentally deleted my store BUT luckily I did have a very latest backup of my shop available with me - store was not live as yet either.

I have copied the source files to the same folder again, and have restored the database as well. The only difference between this and the previous install is the DB Username and DB User Password. I have adjusted it in the app->config->parameters.php file as well, have checked `ps_shop` table for the URLs etc. Now when I try to access the admin panel of my shop in debug mode, a notice 

Notice on line 101 in file /home/nikpaul/public_html/shop/vendor/symfony/symfony/src/Symfony/Component/HttpFoundation/Session/Storage/Handler/StrictSessionHandler.php
[8] SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)

is shown in the admin panel, BUT I am able to access the shop URL.

When I try to access the BO or FE with debug mode disabled, I get this error 

This page isn’t working
nikpaul.com is currently unable to handle this request.
HTTP ERROR 500

and I can't access BO or FE at all, any suggestion to get it fixed?
 

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