1.7 ERR_TOO_MANY_REDIRECTS Prestashop 1.7

[Rita Ramos]

I have already uninstalled and reinstalled Prestashop 1.7.6.7 a lot of times, but whenever I open the site, there is the message below. Can someone help me?

This page is not working

Excessive redirection by www.thenatury.com
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

My server configuration is:

Database server
Server: Localhost via UNIX socket
Server type: MariaDB
Server connection: SSL is not being used Documentation
Server version: 10.1.46-MariaDB-cll-lve - MariaDB Server
Protocol version: 10
User: thenatur @ localhost
Server character set: cp1252 West European (latin1)
Web server
cpsrvd 11.90.0.9
Database client version: libmysql - 5.6.43
PHP extension: mysqliCurl documentationMmbstring documentationDocumentation
PHP version: 7.3.6
 

[musicmaster]

ERR_TOO_MANY_REDIRECTS is often related to SSL. So disable all settings that automatically redirect http to https - both in your bakoffice and in the server itsef.

[Rita Ramos]

I already did this and doesn´t works...

[musicmaster]

What happens when you delete .htaccess?

 

[Rita Ramos]

In fact, it was a problem even with SSL. My host had to enter the SQL settings and set SSL permissions for all pages.

It was necessary to go to the table PS_CONFIGURATION and change the value of the field “PS_SSL_ENABLED_EVERYWHERE” to: 1 and “PS_SSL_ENABLED” to: 1

Thanks!

[saag1]

Thank you  very much for sharing your solution Rita. I was having the same issue, having the prestashop newly  installed and under construcition in a subfolder something like:  

www.domain.com/prestashop  

 I had the SSL certificate installed in the main domain ans showing the secure lock, but each time i got into the subfolder it wasn´t showing the secure site logo. With your solution now running like silk. Thanks again!

[simchgab]

If redirect in bucle to domain/install/install....... 

Delete the file install_prestashop.html after installation process.

I had this problem of many redirects and I deleted all files of installation less this

[flgatormike]

I did a clean install of the most recent version, and it was running fine with SSL, but after switching to another theme, I get ERR_TOO_MANY_REDIRECTS, and even after switching back to the default classic them, I am getting the error. I've seen some posts about this error but haven't seen a solution. If anyone has an idea of what I can try that would be awesome!

[badi3]

On 9/24/2020 at 1:48 AM, Rita Ramos said:

In fact, it was a problem even with SSL. My host had to enter the SQL settings and set SSL permissions for all pages.

It was necessary to go to the table PS_CONFIGURATION and change the value of the field “PS_SSL_ENABLED_EVERYWHERE” to: 1 and “PS_SSL_ENABLED” to: 1

Thanks!

Thanks works for me after clean install 1.7.7.2

[inoxkit]

This error often arrives when you install Prestashop 

try to desactivate force ssl = Yes in the admin 

or try to desactivate force ssl in the admin of your server

or one or the other but not both at the same time otherwise it gives the error  ERR_TOO_MANY_REDIRECTS