Contact us page help

[Alligiftor]

Hi

When a customer presses submit on the contact us page it just reloads the same contact us page, it doesn't display the message " your message has been successfully sent to our team"

How do i fix this, i've attached a copy of my contact-form.tpl

[Alligiftor]

it won't let me attach file so i've copied and pasted it below:

{capture name=path}{l s='Contact'}{/capture}
{include file=$tpl_dir./breadcrumb.tpl}

{l s='Contact us'}

{if isset($confirmation)}

{l s='Your message has been successfully sent to our team.'}

• 
  
• {l s='Home'}
  

{else}

{l s='For questions about an order or for information about our products you can contact us via one of the metods below'}.

{include file=$tpl_dir./errors.tpl}
<form action="{$request_uri|escape:'htmlall':'UTF-8'}" method="post" class="std">

{l s='Send a message'}

{l s='Subject'}

{l s='-- Choose --'}
{foreach from=$contacts item=contact}
{$contact.name|escape:'htmlall':'UTF-8'}
{/foreach}

 

{foreach from=$contacts item=contact}

 {$contact.description|escape:'htmlall':'UTF-8'}

{/foreach}

{l s='E-mail address'}
<input type="text" id="email" name="from" value="{$email}" />

{l s='Message'}
<textarea id="message" name="message" rows="7" cols="35">{if isset($smarty.post.message)}{$smarty.post.message|escape:'htmlall':'UTF-8'|stripslashes}{/if}</textarea>

<input type="submit" name="submitMessage" id="submitMessage" value="{l s='Send'}" class="button_large">

Visit us instore:

135 Front Street

Chester le Street

County Durham

DH3 3BL

 

 

Store Opening Times

Monday - Friday 9:00am until 5:00pm

Saturday 9:00am until 4:00pm

Sunday CLOSED

 

Call free* us on:

08082889874

 

 

* calls are free from a BT lanline, calls from mobiles/other networks may cost. Please note we DO NOT share your details with any third party nor do we use them to contact you other than to answer your question submitted above.

</form>
{/if}

[shacker]

what version is it? is is a custom theme, maybe replace the contact-form.tpl with the default contact tpl of prestashop template

[forw]

did find a solution? I have the same problem here...


thanks in advance

[Alligiftor]

did find a solution? I have the same problem here...


thanks in advance

Hi

I just ended up uploading original Contactus.tpl file

I think it must of been my template file that was causing it not to work