Trovaweb Posted August 31, 2020 Share Posted August 31, 2020 Hi, i'm trying to solve this issue that on BO dashboard i cannot see any statistics about orders and selling. As you can see in the screenshots i have several orders on these days but they not appear on dashboard. Informazioni sul server Linux #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64 Versione software del server: Apache Versione di PHP: 7.2 Limite di memoria: 1024M Tempo di esecuzione massimo: 90 Dimensione Max. dei file da caricare: 128M Versione di PrestaShop: 1.7.6.5 URL negozio: https://diamondlife.eu/ Percorso negozio: /home/diamondlife/public_html Tema attualmente utilizzato: gorilla Link to comment Share on other sites More sharing options...
Trovaweb Posted September 3, 2020 Author Share Posted September 3, 2020 Can anyone help me? Link to comment Share on other sites More sharing options...
Trovaweb Posted September 7, 2020 Author Share Posted September 7, 2020 Up Link to comment Share on other sites More sharing options...
salouso Posted December 20, 2020 Share Posted December 20, 2020 I have got the same problem. Zero orders showing on dashboard. All other stats seem to be fine. I have set all relevant order statuses to "validated", but that changes nothing. At the bottom of the list the average order amount is shown correctly. I amusing PS 1.7.8. Has anyone got a solution for this? Kind Regards Link to comment Share on other sites More sharing options...
ChrisRabkin Posted October 17, 2022 Share Posted October 17, 2022 Same issue here- using 1.7.8.7. No stats and when I try to change the parameters of the Activity overview i get a technical error - was working fine before the product import this morning. TECHNICAL ERROR: Details: Error thrown: [object Object] Text status: parsererror Link to comment Share on other sites More sharing options...
ps8modules Posted October 20, 2022 Share Posted October 20, 2022 [Solved] You can set the session location to /tmp , if you are using cpanel. then from php settings you need to change the session location. Then it will solve your issue. 1 Link to comment Share on other sites More sharing options...
ChrisRabkin Posted October 24, 2022 Share Posted October 24, 2022 On 10/20/2022 at 2:24 AM, 4you.software said: [Solved] You can set the session location to /tmp , if you are using cpanel. then from php settings you need to change the session location. Then it will solve your issue. This is infact the fix for the issues with the shipping carriers throwing the Technical Error message as well as the Stats on the main dasboard not populating and throwing the same error. 4you.software Thank you for your help! 1 Link to comment Share on other sites More sharing options...
rachel01 Posted March 29, 2023 Share Posted March 29, 2023 On 10/20/2022 at 9:24 AM, ps8moduly.cz said: [Solved] You can set the session location to /tmp , if you are using cpanel. then from php settings you need to change the session location. Then it will solve your issue. Hi, I've the same problem I need to replace session.save_path = "/var/cpanel/php/sessions/ea-php56" by session.save_path = "/tmp" ? Thanks Link to comment Share on other sites More sharing options...
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