technocracy Posted August 27, 2020 Share Posted August 27, 2020 (edited) So one further issue I have discovered is I no longer receive the webmaster & customer services emails in my inbox. I have done some looking around and I vaguely remember back when originally configuring the shop there was some php mail override or something along them lines that had to be done manually (this was about 5 years ago so somewhat vague!!) However since upgrading to 1.7 this appears to no longer work and the only way I know if a someone has sent a request to Customer Services is to log in the BO and check it - obviously this is very inefficient. All my email setting work fine - I can do the test email, I received orders placed email and I can reply to Customer Services messages without issues - so it's not an email config issue just as in 1.6. So surely there is an easy way to enable this in 1.7? Thanks Steve Edited August 27, 2020 by technocracy (see edit history) Link to comment Share on other sites More sharing options...
technocracy Posted November 25, 2020 Author Share Posted November 25, 2020 Anyone? It's ridiculous that there is no method to forward the customer services emails to my email - I have been so busy with things this month and I have literally forgot to check the Backoffice and had a month full of missed emails simply because they aren't forwarded. This seriously is a step backwards to 1.6 - I am considering just removing the contact page and forcing people to send emails - however people don't always want to write separate emails especially if they are mobile . . So does anyone know of a way of forwarding the Customer Services messages to email? Link to comment Share on other sites More sharing options...
technocracy Posted November 25, 2020 Author Share Posted November 25, 2020 Well it's simple in the end: https://github.com/PrestaShop/PrestaShop/issues/14188 Why the hell quietly add these switches to the module disabled?!?! Link to comment Share on other sites More sharing options...
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