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product combinations do not work anymore


klinki

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Hi All,

recently I wanted to make some changes in the details of product combinations. 
1. The details side does not show up.
2. I realiszed that multiple radio buttons can be choosen for the default view
3. when I try to delete a product combination it ends up in a http 405 error
4. it is still possible to generate a new product combination though (positive)
5. when I create a new product and click the  "product with combinations" the "combinations" tab does not appear

 

I am not aware of any changes which I made recently 
Already cleared the cache and used various browsers with an empty cache. Nothing helps.
I am really desperate. Could it be an issue with the provider?

I also attached the logfiles:

[2020-08-20 10:44:37] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: "Type error:..............
[2020-08-20 12:02:08] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\MethodNotAllowedHttpException: "No route found for "GET /sell/catalog/products/attributes/31": Method Not Allowed (Allow: DELETE)

any idea?

Please help.

Thank you
Klinki

 

Server software version: Apache
PHP version: 7.2.33
Memory limit: -1
Max execution time: 50000
Upload Max File size: 64M

info_outline Database information
MySQL version: 5.5.60-0+deb7u1-log
MySQL driver: DbPDO

info_outline Store information
PrestaShop version: 1.7.5.2

Shop URL: http://bombahair.ch/

combinations_details_radiobutton_delete.jpg

combinations_tab.jpg

prod.log 20200820_exception.log

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Hi, 

thanks for the reply. I tried php 7.1 too but run into the same error.

I asked the question on GitHub and was directed to a ticket which looks similar
https://github.com/PrestaShop/PrestaShop/issues/10198#issuecomment-459264788

However I had already  rolled back to a previous backup from 1.5 months ago - and I am glad that everything works - at least somehow.
As I have to pay extended support for an outdated php version I changed to 7.3 and it works (probably also with 7.2 ) but I stayed with 7.3 since I was more than happy to have the functionality back.

Nevertheless I am still getting strange messages in the developers console and an invalid token messsage appears when I open the product page in the BackOffice.
I lost a bit of confidence in the overall stability of my Prestashop. Probably I have to upgrade to the newest version ....but this will be another adventure I assume.

Many thanks
Klinki

 

CorsPolicy.jpg

invalid_token.jpg

Edited by klinki (see edit history)
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  • 1 year later...

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