maxxmason Posted August 18, 2020 Share Posted August 18, 2020 I recently moved our site from a subfolder where it was all working fine. It has been created using PS 1.7.6.5 and just uses the classic theme. Since doing this the product pages in the back office are now taking an age to open where before they were fine. On average i would say anything up to a minute? I checked the error logs on the server via cPanel and notice that there are a few errors saying 'file does not exist. /xxxxxx/xxxxx/public_html/product.php' and am wondering if this is related? Any Help please? server information is as follows: Server information Linux #1 SMP Thu Mar 26 08:20:27 EDT 2020 x86_64 Server software version: Apache PHP version: 5.6.40 Memory limit: 512M Max execution time: 300 Upload Max File size: 20M Link to comment Share on other sites More sharing options...
Razi Posted August 19, 2020 Share Posted August 19, 2020 Hello, First of all Kindly set the PHP 7.0 or 7.1 for your Prestashop 1.7 site and check again Link to comment Share on other sites More sharing options...
maxxmason Posted August 19, 2020 Author Share Posted August 19, 2020 Hi Razi Thanks for your quick reply. I actually narrowed down the problem to a plugin. (visual composer for PS) I had used it to build the home page in the classic theme. I have therefore sent a msg to the developer of that. Something to do with translations which is interesting as i have been having a problem with them as i am literally unable to edit any of the core emails. Not sure if this is related? Anyhow i will take your good advice and set PHP 7.0. Thank you Link to comment Share on other sites More sharing options...
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