1.7.6.7 DisplayPositions getting Error 500 - SOLVED

[Xion Tech]

I had posted this on a thread in the update issues forum but my problem is not an update but a fresh new install of 1.7.6.7. So I'm kinda wondering right now if this is a bug...

I can't load Design > Positions. I get a 500 Internal Server Error. All other pages seem to work fine.

Steps I've taken:

• Confirmed all my PHP info (7.1) and settings with the tool
• Turned on Prestashop debug and it still goes to the error.
• Turned on my servers PHP error logging and nothing is showing in my server logs.
• Tried the default theme
• Turned off all non-prestashop modules

 I've had no success. Are there any others with this issue? I haven't found anything in my searched specific to the Module Positions.

Edited August 20, 2020 by Xion Tech
Solved (see edit history)

[Xion Tech]

Started over with a new install using Softaculous. Same issue. Attempting manual install next unless someone can tell me what files the Display > Positions uses. 

[slaymesh]

Hey I manage to sort it out guys if it is issue with the 500 follow this steps :

Make sure to go to cpanel or plesk panel whatever your using and click on Apache and nginx settings for your domain.com you are using and insert this code click apply .

<IfModule mod_security2.c>

SecResponseBodyLimit 546870912

</IfModule>

 

insert it in your Additional directives for HTTP and HTTPS

 

hope this will help both of you

make sure to clear your cache in the prestashop backend .

 

Please if it help can someone help me with their SMTP with ssl lol as I still can't get port 456 or 587 to work , only port 24 . Thanks 

 

 

Edited August 16, 2020 by slaymesh (see edit history)

[Xion Tech]

Finally! That is in fact what my problem was. It was still set to a default 512k. Only the Positions tab triggered it. Thanks!

[biello]

Thank you!

[USALASER SAS]

This work in Plesk, thank you!