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Symphony

Symphony

In the case of today's example:

The system shows customer 1 has placed an order, with the correct billing address details, but with customer 2's items (at customer 2's price) and customer 2's delivery details.

Customer 2 has no orders showing on the system, but we have a payment confirmation external to PS confirming a payment received for the item that was erroneously showing on customer 1's order.

Symphony

Symphony

In the case of today's example:

The system shows customer one has placed an order, with the correct billing address details, but with customer 2's items (at customer 2's price) and customer 2's delivery details.

Customer 2 has no orders showing on the system, but we have a payment confirmation external to PS confirming a payment received for the item that was erroneously showing on customer 1's order.

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