Costantini Posted July 28, 2020 Share Posted July 28, 2020 Good morning, when i try to make a re order from the order hystory the system give a fatal error. I saw and maybe is because one or more products are not available on the website but why give this problem? someone can help me please? thanks and have a good day Link to comment Share on other sites More sharing options...
Prescol Posted July 28, 2020 Share Posted July 28, 2020 Should post more information about the error. Stack trace, error message... Link to comment Share on other sites More sharing options...
Prescol Posted August 4, 2020 Share Posted August 4, 2020 Uau, only with a simple stack is enough. You shared full stack, including object properties that could contain sensitive data and also makes unreadable. Link to comment Share on other sites More sharing options...
Costantini Posted August 4, 2020 Author Share Posted August 4, 2020 (edited) 2 hours ago, Prescol said: Uau, only with a simple stack is enough. You shared full stack, including object properties that could contain sensitive data and also makes unreadable. how can a share a simple stack? Thank you for advising me Edited August 4, 2020 by Costantini (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted August 6, 2020 Share Posted August 6, 2020 Strange discussion. Where are the error code and description? Link to comment Share on other sites More sharing options...
Costantini Posted August 10, 2020 Author Share Posted August 10, 2020 (edited) On 8/6/2020 at 2:59 PM, musicmaster said: Strange discussion. Where are the error code and description? i dont know where i have to find the code. if i enable the dev mode in presta 1.6 the site give me 10000 lines of error code... is hard to copy here and the friend up said that there are sensitive data. how can i find the error code to show you? thanks Edited August 10, 2020 by Costantini (see edit history) Link to comment Share on other sites More sharing options...
musicmaster Posted August 10, 2020 Share Posted August 10, 2020 Look in the error log of the server. It will just provide one or two lines. Just basic info like "... error on line ??? in file ???" And what version of Prestashop are you using exactly? Link to comment Share on other sites More sharing options...
Costantini Posted August 10, 2020 Author Share Posted August 10, 2020 1 hour ago, musicmaster said: Look in the error log of the server. It will just provide one or two lines. Just basic info like "... error on line ??? in file ???" And what version of Prestashop are you using exactly? i cant see any error in the server log about this thing. Im using presta 1.6.1.4 thanks Link to comment Share on other sites More sharing options...
Costantini Posted August 10, 2020 Author Share Posted August 10, 2020 1 hour ago, musicmaster said: Look in the error log of the server. It will just provide one or two lines. Just basic info like "... error on line ??? in file ???" And what version of Prestashop are you using exactly? the error happens when someone try to re order something from the customer panel. Apparently is like if something is finished or is deleted from our site and was inside the order, the error appaer... can be possible? Link to comment Share on other sites More sharing options...
musicmaster Posted August 11, 2020 Share Posted August 11, 2020 20 hours ago, Costantini said: the error happens when someone try to re order something from the customer panel. Apparently is like if something is finished or is deleted from our site and was inside the order, the error appaer... can be possible? In some cases that is possible. It would expect the system to be able to handle missing products. But missing customers would certainly be a big no-no. Link to comment Share on other sites More sharing options...
musicmaster Posted August 12, 2020 Share Posted August 12, 2020 Another option is cookies. Did you try with a different browser/computer? Link to comment Share on other sites More sharing options...
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