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FuzzySlug

FuzzySlug

Hello,

A fix has been found for users that have issues with their backoffice giving them the "Too many redirects" error page. This fix specifically is if you have "Security Compromised" somewhere in the URL bar.

The premise of this error is that The PHP Session Save Path is not Writeable.

Solution: You must change the PHP Session.save_path (for cPanel/WHM users this is in the MultiPHP ini Editor) to a directory that has at least 755 permissions. Once you're finished, make sure you restart your PHP-FPM service.

FuzzySlug

FuzzySlug

Hello Prestashop Community,

I have found a fix for users that have issues with their backoffice giving them the "Too many redirects" error page. This fix goes for if you also have "Security Compromised" somewhere in the URL bar. We recently had this problem ourselves and fixed it in a day, so we figured we would share it with the community.

The premise of this error is that The PHP Session Save Path is not Writeable.

Solution: You must change the Session.save_path field in the MultiPHP ini Editor within cPanel/WHM to a directory that has full access (777). Or you can give the currently listed directory full permissions (777). You can set permissions using cPanel file manager by clicking on the directory folder, and clicking "permissions" at the top. Technically, you don't need to give the directory complete full 777 permissions, but this is just for insurance. Technically you only need to give the directory 755 Permissions. Once you're done, make sure you restart your PHP-FPM service through WHM!

I hope you guys find this helpful!

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