Issue with import csv product

[Hexawebit]

Hi,
I have an Issue with product import on my Prestashop 1.7.5.2.
I imported 40k products in January without any problem, but now when i try to import some csv file (Prestashop product example too), it upload the csv file but when i click on "Next Step", it refresh only the page without any error or other notice.

It is Running on PHP 7.2

Can you help me?

[Guest]

So turn on debug mode so you can see the error.

[Hexawebit]

Just now, Guest said:

So turn on debug mode so you can see the error.

Yes, I already do it, but have no error

[Guest]

Look in the .var/logs/* folder
There will be error messages.

[Hexawebit]

7 minutes ago, Guest said:

Look in the .var/logs/* folder
There will be error messages.

I checked the dev.log file, and i see only:

 

request.INFO

translation.WARNING

security.DEBUG

doctrine.DEBUG

 

but no ERROR

[Guest]

Check the CSV file for invalid characters, column separator, value separator, whether texts are enclosed in quotation marks, etc.

[Hexawebit]

6 minutes ago, Guest said:

Check the CSV file for invalid characters, column separator, value separator, whether texts are enclosed in quotation marks, etc.

Product ID;Active (0/1);Name *;Categories (x.y.z...);Price tax included;Tax rules ID;Wholesale price;On sale (0/1);Discount amount;Discount percent;Discount from (yyyy-mm-dd);Discount to (yyyy-mm-dd);Reference #;Supplier reference #;Supplier;Manufacturer;EAN13;UPC;Ecotax;Width;Height;Depth;Weight;Tempi di spedizione per i prodotti disponibili;Tempo di spedizione per i prodotti non disponibili;Quantity;Minimal quantity;Low stock level;Inviami un'email quando la quantità ;Visibility;Additional shipping cost;Unity;Unit price;Short description;Description;Tags (x.y.z...);Meta title;Meta keywords;Meta description;URL rewritten;Text when in stock;Text when backorder allowed;Available for order (0 . No. 1 . Yes);Product available date;Product creation date;Show price (0 . No. 1 . Yes);https://aversa.hexaweb.dev/img/nophoto.png;Image alt texts (x.y.z...);Delete existing images (0 . No. 1 . Yes);Feature(Name:Value:Position);Available online only (0 . No. 1 . Yes);Condition;Customizable (0 . No. 1 . Yes);Uploadable files (0 . No. 1 . Yes);Text fields (0 . No. 1 . Yes);Out of stock;ID / Name of shop;Advanced stock management;Depends On Stock;Warehouse;Accessori (x,y,z...)
43384;1;PROVA;SERRATURA GANCI MAGNETICA;135.9;1;;0;;;;;3482200;;;;;;;;;;;;;100;1;;;both;;;;PROGRAMMA SERRATURE SPECIALI;PROGRAMMA SERRATURE SPECIALI;;;;;;Disponibile;Disponibile;1;01/01/2020;01/01/2020;1;https://aversa.hexaweb.dev/img/nophoto.png;;0;Colore:Verde;0;new;0;0;0;0;0;0;0;0;
43385;1;PROVA 2;SERRATURA GANCI MAGNETICA;135.9;1;;0;;;;;3482200;;;;;;;;;;;;;100;1;;;both;;;;PROGRAMMA SERRATURE SPECIALI;PROGRAMMA SERRATURE SPECIALI;;;;;;Disponibile;Disponibile;1;01/01/2020;01/01/2020;1;https://aversa.hexaweb.dev/img/nophoto.png;;0;Colore:Verde;0;new;0;0;0;0;0;0;0;0;

i think is all correct.

I tryed to import the prestashop example file and it dosen't work too

[Guest]

Unfortunately, without an error message, the problem cannot be identified.
I'm sorry, unfortunately I can't advise.

[Kiri06]

Hi,

did you find any solution?

I have the same issue. When importing a file (even the original example file) the page only reloads with no error.

No error messages in the debug log.

I'm running a fresh install with Prestashop 1.7.6.7 and PHP 7.2

[musicmaster]

Try to make a very basic csv file: just one product with name, price and category. And look whether you can import that.

[Kiri06]

Hi,

I tried this too but with no effect. 

I solved the problem with a complete new install.