Cannot remove discount percentage

[cwhittaker]

Hello,

Can someone help me remove a 15% discount I put on a specific brand.  I no longer want to offer a discount but I can't seem to remove it.  I have deleted all cart rules and the discount is still showing.

Here's the website:  https://thepurplepickle.ca/index.php

I show Gearbox paddles with a 15% discount.  I need to remove that but can't figure out how.

Thanks for any help.

[Minsky_ae]

Hi @cwhittaker,

I'm new to PrestaShop, but if you already delete the specific price in the tab Price of your Product (I'm not entirely sure it's what you're suppose to do but I think so), did you try to empty your cache?

Not sure of the path (using French PS), but it should be under something like Advanced settings > Performance

[cwhittaker]

Thanks for responding.  I found out the specific price was the problem.  I had no discounts, no vouchers and no specific prices setup so I couldn't understand where the 15% was coming from.  I tried assigning a specific price just to see if it would maybe cancel out the 15% by chance.  What it did was uncover the 15% I had assigned way back.  It looks like some kind of glitch that an software update had made and by trying to assign another specific price the old one reappeared allowing me to remove it.  Hope this helps others who may have had the same issue.