Prestashop 3.1.7 Order/Checkout Problem

[carolineelle]

Hi All,

I have installed Prestashop version 1.3.7 and uploaded a theme to it. I am going through testing the cart mechanism, I'll explain the steps I go through until I get to the error.

I add a product to the cart. I go to checkout where it brings me to a page where I can either Create a new Account or Log In if I'm an existing custmer.

Assuming I'm a new customer, I enter my email address and submit to create a new account. It now brings me to a page where I enter my personal and address details to create my account. Below this is a register button which when clicked it goes to the next step or the check out process. When I click this though it takes me to an 404 error page.

Ideally, I'd like it if there was an option to just checkout without registering - is this possible? If not, does anyone have any idea why I'm getting this error and how to fix it.

Thanks in advance.

[shokinro]

if you can share your site URL, maybe I or someone else will be able to take a look and figure what is the problem.

>Ideally, I’d like it if there was an option to just checkout without registering – is this possible?
In 1.4, there one page checkout page, you don't have to register but still need to input the information for order.

If you are using Paypal as payment method, you can use Agile Paypal Express Checkout, this does not require user input any information, just a few clicks to go Paypal payment page. And after finish payment, the module will create account automatically by using the customer information from Paypal. You can find more detail information and features at this thread.

http://www.prestashop.com/forums/viewthread/77195/

[carolineelle]

Thanks for replying. Sorry I should have provided a URL first up.

The store is being hosted at http://www.adminco.com.au/clients/gregstephen/store

You can get to the area I'm having the problem with by adding something to the cart and then clicking on the check out link in the top right.

Thanks for your time.

[shokinro]

I am not able to add anything to cart, so not able to check your problem.
When I try to add something to cart, the page only displays header part.
There is no body. I am using FireFox 3.6, see attached image

I suggest to set following two in file /config/config.inc.php, so that you will see errors if there is any.

@ini_set('display_errors', 'on');
define('_PS_DEBUG_SQL_', true);

[ChrisLNZ]

Same for me - blank page after adding to cart.

[carolineelle]

Yes, that blank page is a new problem that popped up yesterday afternoon, so I have to figure out what I did to make that happen.

If you go back to home you should be able to access the checkout feature there but thanks for trying guys!

I will add the code to config as you suggested and let you know what happens.

Thanks!!