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jor

jor


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Hi,

we're experiencing problems with the frontend login. This happens only in Google Chrome. The user uses correct login credentials and the login page re-appears without any error message. If the user uses wrong credentials, then the error message about a failed login is shown.

We already tried:

  • only use www version of our domain (have this as a redirect in the .htaccess file, so it is executed even before PS gets called)
  • clear cookies cache and browsing history
  • disabled IP check for cookies in the frontend

Still the problem occurs. How can this be fixed?

Thanks in advance,
jor

jor

jor

Hi,

we're experiencing problems with the frontend login. This happens only in Google Chrome. The user uses correct login credentials and the login page re-appears without any error message. If the user uses wrong credentials, then the error message about a failed login is shown.

We already tried:

  • only use www version of our domain (have this as a redirect in the .htaccess file, so it is executed even before PS gets called)
  • clear cookies cache and browsing history
  • disabled IP check for cookies in the frontend

Still the problem occurs. How can this be fixed?

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