Problem With Product Import...

[cian1991ferrari]

Hi All,

First of all, I will give you the specifications of the install:

PrestaShop Version: 1.3.6
PHP Version: 5.2.6
MySQL Version: 5.0.51b
Apache Version: 2.2.8

All the above are running on a WAMP install.

Now, the error. I am attempting to import a product catalog of 4,521 products into the install. In order for this to run smoothly, I have split the import into 41 different CSV files. Ranging from 5 products minimum in 1 sheet up to a maximum limit of 150 products per sheet. The import is only importing 7 fields: Category, Name, Price Tax Incl., Image, Custom Feature 1, Custom Feature 2 and Reference #.

The issue arises during the import. A CSV with 30 products imports just fine, but one with 90 products fails at 76 and one with 146 fails at 87. For some reason they are not importing any more and then the backend import screen fails and just shows the header and footer but with a blank tiny content area as if the page didn't fully load!

I find it very strange as the CSV with 146 products previously gave no problem during import but now limits to importing 87 products!

Has anybody every had this occur or something similar, and if so, how did you fix it??

PS: Before anyone asks, I have upped the memory limits in PHP.ini such as: upload_max_filesize; max_input_time; memory_limit; max_execution_time; post_max_size. None of this has worked.

Thanks,
Cian

[DFW Products]

funny there is no help on this topic, I have the same problem and have been off line store closed because I can import my products and NO ONE can help. it seems to be an issue runs through the ver I have 1.4.1 and its still broke.

[cian1991ferrari]

I have actually resolved this issue. I simply updated the PHP memory and file upload sizes and limits. It allows the process to run for longer and consume more memory as required, thus allowing the import to complete. These settings are based in the php.ini file, but if you do not have access to these or are on shared hosting etc. I would contact your hosting provider about it.

[DFW Products]

great news thanks for the info updating the php.ini is easy enough

[Ferdy]

I have problem whit import description

Can enyone help me. I have very long description in html end when i import do not pass the entire description, but it is cut.

Orther way for import?

I have 1.4.0.17 version, Thanks for help