Problem with categories and discounts on Prestashop 1.4.

[Lorian]

Hello,

I have an odd problem with Prestashop 1.4. If I create a discount for my products (for example 5% in all products), then I can’t see any categories. I can see only the title “categories”, but the rest of the module is empty (in Front Office, of course). If I erase the discount, all works ok. I’m using the default template. Is this a bug?

Thanks,

Lorian

[Mallee Boy]

Same problem here. Categories in 1.4.1 only shows heading in front office but not my categories.

[manishsj]

For me, I installed a fresh copy of 1.4.1 with prestashop alternative theme. All the categories are shown 2 times.
I have like 7 categories and 10 sub-categories. It shows 7+7 and 10+10 categories.
It was not the case with 1.4.0.17

[Lorian]

Ok. It was my fault.

I discovered where was the problem in my case. I have two groups of clients (BO->Clients->Groups). The problem was that I created the categories before the groups, and I forgot to update the groups that use every category.
To solve the problem, I went to BO->Categories, and for all the categories, I edited it and checked the two groups.
This must work for Davidtrounce. I'm using prestashop 1.4.1

Manishsj:
I think that the problem can be that you are login with a user that is assigned in two groups. One user only can be assigned to one group. You should go to BO->Clients and edit the client that you are using to log in the shop.

Good luck!

Lorian.

[manishsj]

Lorian:
I have only one default group.
The user is not log in.

Infact it was a fresh 1.4.1 installation where there was problem.
What I did is deleted the new module blockcategories which comes with 1.4.1 and replaced it with the module which comes with 1.4.0.17 .....Problem was solved.

So it seems the new module has some bug..

[vampire_andreas]

Any solution ????

[Mallee Boy]

Preferences - Performance tab in your BO. Make sure your force compile is off and your cache is on and save. Clear cache and cookies in browser. This worked for me.

If this fails look at turning off any 3rd party modules one by one to see if a conflict exists.

[infopolo]

There is a problem in the index definition in the table ps_category_group. The category_group_index must be changed from INDEX to UNIQUE. The table should not contain duplicate values​​.

[romulo747]

There is a problem in the index definition in the table ps_category_group. The category_group_index must be changed from INDEX to UNIQUE. The table should not contain duplicate values​​.

Thanks Infopolo. I managed to change to unique from index, but the DB send me an Error message.
Can we do the changes with all the categories imported? I mean, I already had 250 cathegories listed, shall I delete all and change to Unique then?
Thanks for help!

[infopolo]

There is a problem in the index definition in the table ps_category_group. The category_group_index must be changed from INDEX to UNIQUE. The table should not contain duplicate values​​.

Thanks Infopolo. I managed to change to unique from index, but the DB send me an Error message.
Can we do the changes with all the categories imported? I mean, I already had 250 cathegories listed, shall I delete all and change to Unique then?
Thanks for help!

You must delete all the categories before you change the index because
there are duplicate keys in the table

[vampire_andreas]

Thanks, now work fine.

[romulo747]

Thanks Infopolo!

[Monji]

Hi,
I have the same problem.
Can someone explain better how to do this?
If i delete the categories in the database, won't it delete the categories in my shop? I don't want to lose my product positioning.

Thank you.

[Bars]

Have very rare reasons to post here, but one thing happend (((
Upgraded my shop from 1.3 to 1.4.3

All good when i`m on home page - everything shows properly.
When click on category (have 7) - next page is blank. Also it`s url is correct http://www.mysite/category.php?id_category=7 and its blank.

use default theme, without any 3-d side modules.

Please, help find solution.

[Bars]

fixed problem.
only switch to smarty 3 (smarty 2 is as default option)

[Monji]

Hi,
I have the same problem.
Can someone explain better how to do this?
If i delete the categories in the database, won't it delete the categories in my shop? I don't want to lose my product positioning.

Thank you.

Bump.

[djbuan_pasaway]

Have very rare reasons to post here, but one thing happend (((
Upgraded my shop from 1.3 to 1.4.3

All good when i`m on home page - everything shows properly.
When click on category (have 7) - next page is blank. Also it`s url is correct http://www.mysite/category.php?id_category=7 and its blank.

use default theme, without any 3-d side modules.

Please, help find solution.

did you find any solutions yet? im using the matrice theme and im having the same problem. when i click on a category page, the the header stays but the content area is blank. I think the problem lies in the category.tpl because when i apply the one from the default prestashop theme, it works just fine although the layout is messed up... im still trying to figure out this issue, but im hoping did found the solution already...

anyone? please, help me!

[Goetten]

The same problem is happening with my store. When I click in a category no product is shown
http://www.viamotors.net/category.php?id_category=20

any idea how to fix this?

[junaidulkarim]

Please Help me, Im using Category Quantity Discount with PS 1.4.8. The problem is when Im assign the category ID to be discounted,all the features work fine but.the reduced price for 1pc is not showing eg OLD PRICE AND REDUCED PRICE(WITH STROKE) are same..and the product page the OLD PRICE is showing. Please help me.