ritchie227 Posted June 14, 2020 Share Posted June 14, 2020 Hi what is the procedure in prestashop i buy wine card theme what if a developer refuse communication about his product, or its just bye money buy once and support is just an fake offer, you need to rent another developer to make it work? Link to comment Share on other sites More sharing options...
roja45 Posted June 14, 2020 Share Posted June 14, 2020 Depends where you purchased it, if on the addons store then theme/module developers are required to provide 3 months of support, so if they are not doing so then Prestashop has some responsibility, and you can ask them to return your money. If you bought it elsewhere, then you may have some luck with your back or credit card company. Link to comment Share on other sites More sharing options...
ritchie227 Posted June 14, 2020 Author Share Posted June 14, 2020 I buy the Template at Prestashop addons Themes, i will write to prestashop about this situation and see how it will go. very strange if you sell something and does not answer/support or help. thanks for information roja45 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now