2 hours ago, LLsb said:
Hi!
Ok, here I am with what my problem was!!
Initially the error given was linked to the stripe plugin, so I wrote to the stripe plugin techs and they were able to exclude the error, finding an error in the theme.
So I wrote to the template techs and they were able to see that it wasn't related to the theme.
In the meantime I was able to reinstall a copy of the whole site, starting from scratch, same versions of prestashop, theme and necessary modules, and everything worked.
So then I installed ALL of the modules the other site had and then it didn't work anymore.
So i was able to understand that, even though the error was blaming stripe and/or theme, it was a module issue.
I disabled one module at a time and tried to buy, until I found out that the problem was given by the NS Clients / Orders Export module!!! SO MANY HOURS wasted, I just had to disable that plugin and everything worked fine.
So my advice is to copy the site to a subfolder, disable all unnecessary plugins and see if it works. If it does, it's a module so start testing one at a time until you find the bastard!!
- Joseph