rossw14 Posted May 28, 2020 Share Posted May 28, 2020 Hi, I recently added the new prestashop 1.7 to my store, working great, then decided to update all the outstanding modules, only 5, however after updating the backoffice has generated an error 500 page and the front office is now no longer getting to the order complete page, i've enabled debugging mode and the error i have is below. If i rename the ps_mbo module, to ps_mbo1 the backoffice works during debugging, however front office completion page still fails and the whole backoffice site brings an error 500 when debugging mode is switched back off. If anybody can help that would be great, its a 2 week old site moving from another platform, so as of yet i dont have a backup of the ps_mbo module. "Unable to generate a URL for the named route "admin_mbo_catalog_module" as such route does not exist. in var/cache/dev/appDevDebugProjectContainerUrlGenerator.php (line 387) appDevDebugProjectContainerUrlGenerator->generate('admin_mbo_catalog_module', array(), 0) in vendor/symfony/symfony/src/Symfony/Component/Routing/Router.php (line 240) Router->generate('admin_mbo_catalog_module', array(), 0) in src/PrestaShopBundle/Service/Routing/Router.php (line 49) Router->generate('admin_mbo_catalog_module', array(), 0) in src/PrestaShopBundle/Routing/Converter/LegacyUrlConverter.php (line 92) LegacyUrlConverter->convertByParameters(array()) in classes/Link.php (line 822) LinkCore->getAdminLink('AdminPsMboModule') in classes/controller/AdminController.php (line 2048) AdminControllerCore->getTabs('48', 3) in classes/controller/AdminController.php (line 2049) AdminControllerCore->getTabs('43', 2) in classes/controller/AdminController.php (line 2049) AdminControllerCore->getTabs('42', 1) in classes/controller/AdminController.php (line 2049) AdminControllerCore->getTabs() in classes/controller/AdminController.php (line 1919) AdminControllerCore->initHeader() in classes/controller/Controller.php (line 288) ControllerCore->run() in classes/Dispatcher.php (line 515) DispatcherCore->dispatch() in admin877bdt6f1/index.php (line 97) " Link to comment Share on other sites More sharing options...
Matt75 Posted May 28, 2020 Share Posted May 28, 2020 Hi, I'm sorry to know that you encountered an issue with this module. You can find a fix here: https://github.com/PrestaShopCorp/ps_mbo/pull/96/files This problem seems to occur when the server cache did not update according to my tests. Good night 1 Link to comment Share on other sites More sharing options...
rossw14 Posted May 28, 2020 Author Share Posted May 28, 2020 Hi Matt, Thanks for responding, I have done that and reuploaded the changes however i am still seeing the same error, the page shows the attached image. what do you suggest? Link to comment Share on other sites More sharing options...
Matt75 Posted May 28, 2020 Share Posted May 28, 2020 It's not same error, before it was ServiceNotFoundException, now its RouteNotFoundException... Please clear cache manually by delete all folders in var/cache/ on your FTP. I need more information, can you copy past the full error in private message ? Thanks 2 Link to comment Share on other sites More sharing options...
rossw14 Posted May 28, 2020 Author Share Posted May 28, 2020 Hi Matt, Ive messaged you Link to comment Share on other sites More sharing options...
avionicom Posted June 7, 2020 Share Posted June 7, 2020 (edited) Thank you Matt75, I had the same issue and solved with your suggestions (modify ps_mbo.php and clear cache). Edited June 7, 2020 by avionicom (see edit history) 1 Link to comment Share on other sites More sharing options...
ClémentP08 Posted October 26, 2020 Share Posted October 26, 2020 (edited) Hi, I have the same issue, I've changed the ps_mbo.php I've deleted all the folders in var/cache, and after doing this I still have the same issue : "You have requested a non-existent service "mbo.tab.collection.provider"." And if I change the ps_mbo foder to ps_mbo.bak it works but I can't access to the module manager in the backoffice. How can I solve this please ? Edited October 26, 2020 by ClémentP08 add image (see edit history) Link to comment Share on other sites More sharing options...
Livvy Posted October 30, 2020 Share Posted October 30, 2020 I have the same issue I uploaded the ps_mbo v2.0.1 and still had issues so I renamed the folder to ps_mbo.bak but now I cannot access the module catalog, I get the message The controller AdminPsMboModule is missing or invalid. Hopefully someone can help on this! Not sure if I should open a new thread about it. Link to comment Share on other sites More sharing options...
danpetrean Posted February 27, 2022 Share Posted February 27, 2022 On 5/28/2020 at 11:59 PM, Matt75 said: Hi, I'm sorry to know that you encountered an issue with this module. You can find a fix here: https://github.com/PrestaShopCorp/ps_mbo/pull/96/files This problem seems to occur when the server cache did not update according to my tests. Good night Can you help me with my problem? Link to comment Share on other sites More sharing options...
Angela Di Romualdo Posted April 3, 2022 Share Posted April 3, 2022 On 5/28/2020 at 9:59 PM, Matt75 said: Hi, I'm sorry to know that you encountered an issue with this module. You can find a fix here: https://github.com/PrestaShopCorp/ps_mbo/pull/96/files This problem seems to occur when the server cache did not update according to my tests. Good night Hi Matt, Thanks for your help. I have read your answer but I don't understand what's the solution. I am a beginner with no experience with coding. Do I need to change the code and replace the file? The instructions are not the same of my ps_mbo.php Thanks again Link to comment Share on other sites More sharing options...
ramblingrose Posted May 27, 2023 Share Posted May 27, 2023 (edited) This morning I found an update of a prestashop module (PrestaShop Marketplace in your Back Office) and after some cache errors I was locked out of everything, no admin, no shop (Prestashop 1.7.8.7). Looking into the log I found Quote app.ERROR: Exceptie gegooid door module ps_mbo op actie upgrade. Failed to copy the whole content of "/data/sites/web/ramblingrosenl/www/var/cache/prod/sandbox/64717ba5ae2d6/ps_mbo/vendor/prestashop/circuit-breaker/tests/Storage/DoctrineCacheTest.php" to "/data/sites/web/ramblingrosenl/www/modules/ps_mbo/vendor/prestashop/circuit-breaker/tests/Storage/DoctrineCacheTest.php" I renamed the directory ps_mbo to ps_mbo.err and I could get back in. Is there anything within that directory I can remove/repair to bring that directory safely back into play? I suppose I am locket out now from any further updates etc.? update: I meanwhile placed a backup of that directory back and after clearing the cache everything seems back to normal again. The update for that specific module is also back but I do not dare to update again. Tnx. Edited May 27, 2023 by ramblingrose (see edit history) Link to comment Share on other sites More sharing options...
[email protected] Posted March 14 Share Posted March 14 On 5/28/2020 at 11:59 PM, Matt75 said: Hi, I'm sorry to know that you encountered an issue with this module. You can find a fix here: https://github.com/PrestaShopCorp/ps_mbo/pull/96/files This problem seems to occur when the server cache did not update according to my tests. Good night Hello, have faced with same issue when tried an update is there any one can offer a service for fixing an issues? Link to comment Share on other sites More sharing options...
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